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Posted

Waiting for mfc shop delivery

ordered scarf 14 oct 

ordered preimership guernsey 28 sept

based on reading this thread , seems ppl have received the guernsey , think they have run out 

email back after followup

 

We do apologise for the delay in getting your order to you. We are having some issues with the fulfillment warehouse that we are currently using.   

 

We are working alongside our warehouse to resolve this issue as quickly as possible.   

 

However, we will investigate why your order has not been processed with our warehouse.  

 

However, due to the increase in our online orders and the major delays Australia Post are experiencing, we cannot guarantee when your order will get to you.   

 

Once your order has been shipped you will receive an email from us updating the status and then you will receive an email from Australia Post with your tracking number. 
 

We do apologise again, and we will get your order to you as soon as possible,   

still waiting on hs posters 

such 1st world problems :)

 

  • Like 1

Posted

The signed jumpers are now being shipped earlier than expected, mine just arrived and very happy with the $2k investment 

B38AAAC9-2A1D-422D-9071-81CDBC93DBAE.jpeg

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Posted
1 hour ago, gmac said:

The signed jumpers are now being shipped earlier than expected, mine just arrived and very happy with the $2k investment 

B38AAAC9-2A1D-422D-9071-81CDBC93DBAE.jpeg

Were you a pre grandfinal order?

Posted
5 hours ago, Satan said:

Waiting for mfc shop delivery

ordered scarf 14 oct 

ordered preimership guernsey 28 sept

based on reading this thread , seems ppl have received the guernsey , think they have run out 

email back after followup

 

We do apologise for the delay in getting your order to you. We are having some issues with the fulfillment warehouse that we are currently using.   

 

We are working alongside our warehouse to resolve this issue as quickly as possible.   

 

However, we will investigate why your order has not been processed with our warehouse.  

 

However, due to the increase in our online orders and the major delays Australia Post are experiencing, we cannot guarantee when your order will get to you.   

 

Once your order has been shipped you will receive an email from us updating the status and then you will receive an email from Australia Post with your tracking number. 
 

We do apologise again, and we will get your order to you as soon as possible,   

still waiting on hs posters 

such 1st world problems :)

 

Yep, I emailed them yesterday after not hearing anything. Was told 'Sorry, I'll push your order to our warehouse'.

Seems the guernseys are in stock but unless people follow up the order is just sitting there. I was also told the beanies are delayed but due in next week, which was also holding up the order.

  • Like 1
Posted

Still waiting on my demon shop order got the generic cookie cutter response.. did receive premium edition knight poster though can anyone recommend a good picture framer in the northern  subs?


Posted

Australia Post is entirely unpredictable at the moment.

I bought an item from a Sydney eBay seller a week ago and received the parcel in regional Victoria today.

Posted
28 minutes ago, Demonstone said:

Australia Post is entirely unpredictable at the moment.

I bought an item from a Sydney eBay seller a week ago and received the parcel in regional Victoria today.

it’s not aus post it seems

this is really really really poor by the club and really really poorly managed by the shop

i bought stuff sept 26 for delivery for my bday before oct 28th. Still don’t have it.

emailed them a week ago 

finally got a response - mfging issues with beanie. Wtf? Where’s the update email?

lmb knitwear in Melbourne can literally make the beanies . In Melbourne!!!

you can pre plan for this type of thing including with mfers and printers (lots on Melbourne! Joe at Print visuals is great!)

American apparel and AS Colour can supply lots of high quality clothes

Super disappointing

Posted
52 minutes ago, danielE288 said:

Still waiting on my demon shop order got the generic cookie cutter response.. did receive premium edition knight poster though can anyone recommend a good picture framer in the northern  subs?

I used Regent Gallery (Plenty Rd, Preston) - the bloke there did a great job on my Hingrito print. A2 size, black timer frame, was $100. Had it mounted, as opposed to adhered to the backing (print is on thick card), which maybe is why it was a tad more expensive than what some mates paid to get their Knight posters done. Very good quality, so was happy. 

He sells lots of AFL stuff, so will no doubt have frames in stock. 

 

dees frame.jpg

  • Like 4
Posted (edited)
58 minutes ago, Superunknown said:

it’s not aus post it seems

this is really really really poor by the club and really really poorly managed by the shop

i bought stuff sept 26 for delivery for my bday before oct 28th. Still don’t have it.

emailed them a week ago 

finally got a response - mfging issues with beanie. Wtf? Where’s the update email?

lmb knitwear in Melbourne can literally make the beanies . In Melbourne!!!

you can pre plan for this type of thing including with mfers and printers (lots on Melbourne! Joe at Print visuals is great!)

American apparel and AS Colour can supply lots of high quality clothes

Super disappointing

Sounds like totally unprepared for the tsunami of orders ,, quite understandable . There using a 3rd party warehouse so its not likely there a club employee supervising  because of covid . They probably cut staff at the shop . Bringing in stuff from China  or anywhere is highly problematic . As we noted Perty said we sold 2  years of merchandise in 2 days. We may have sold 5 years in a week after the GF . Add aust post issues , delays are not surprising. But frustrating . Hoping my email pushes my order up
I reckon the other mob would have had same issues had they won.

i spoke to coy doing the 2k signed guernseys after I saw earlier post  of a jumper being received.They are processing orders in date / time received . Those who preordered getting first. I then got email saying 

We will continue to receive guernseys back from the manufacturer throughout the month, at which point each tranche will enter the final stages of production to be framed, packed and despatched. We remain confident all framed Team Signed Guernseys will be ready for despatch by early December.

when the jumpers were signed it was observed that it was only front side , not full jumper . Thus 2021 jumpers for this item had to be sewn together thus a further delay . Had it been here they would had the full jumper and no covid issues in the production and in the case of regular footy stuff a visit to the demon shop after the sell out of the merchandise  on the sunday morning 

 

anyone get a similar email but a different month ie late november?

Edited by Satan
  • Like 3
Posted
4 hours ago, Satan said:

Were you a pre grandfinal order?

Yes, I ordered 2 days before the GF. Also a tip for all those fans awaiting or have recieved the signed framed premiership jumper from official memorabilia, check the packaging because I almost  today threw out a massive bonus A2 size premiership poster that was included (luckily my wife checked the packaging before putting in the bin).

  • Thanks 2
Posted
8 minutes ago, gmac said:

Yes, I ordered 2 days before the GF. Also a tip for all those fans awaiting or have recieved the signed framed premiership jumper from official memorabilia, check the packaging because I almost  today threw out a massive bonus A2 size premiership poster that was included (luckily my wife checked the packaging before putting in the bin).

You did well , I remember seeing the ad pre grandfinal but being unaccustomed to this memorabilia stuff thought buying beforehand was putting the hex on . Also my wife bought the framed guernsey ( was in no mental condition to buy anything  post gf) only saw order confirmation earlier with attached invoice . Saw there was a free poster   .

ill be pushing my luck to get that poster framed and hung . The guernsey and  foil knight poster will be enough and I need space for the back to back stuff :)

Posted

Mine had been listed as shipped for weeks now. Australia post listed mine as to be delivered by latest Tuesday and it hasn’t come. I’ve filled out the form but still no response m. I don’t know where it is

Posted
22 hours ago, Satan said:

Waiting for mfc shop delivery

ordered scarf 14 oct 

ordered preimership guernsey 28 sept

based on reading this thread , seems ppl have received the guernsey , think they have run out 

email back after followup

 

We do apologise for the delay in getting your order to you. We are having some issues with the fulfillment warehouse that we are currently using.   

 

We are working alongside our warehouse to resolve this issue as quickly as possible.   

 

However, we will investigate why your order has not been processed with our warehouse.  

 

However, due to the increase in our online orders and the major delays Australia Post are experiencing, we cannot guarantee when your order will get to you.   

 

Once your order has been shipped you will receive an email from us updating the status and then you will receive an email from Australia Post with your tracking number. 
 

We do apologise again, and we will get your order to you as soon as possible,   

still waiting on hs posters 

such 1st world problems :)

 

Scarf now waiting shipment , guernsey no change , thinking they are waiting for more

Posted

all i have received from both Melbourne and afl orders are delay notices :(

 

i ordered a t-shirt from mfc,

was supposed to arrive last week. but got a notice it has been further delayed.

scarf keyring and hat from afl.

not a note yesterday saying they haven't forgotten me. but it will be a while before i get my order...


Posted

A big 👍 for the Demon Shop who sent out a replacement for my Premiers record that had the torn cover. It was sent yesterday and arrived today… No fighting required, and a painless change. 😎

(My Herald Sun order apparently has shipped because the mug came back into stock. They sent it Express Post but no sign of it so far…)

Posted

My merch order turned up today.

I agree that the clothes are horrible quality. As an ex fashion designer, I am thinking they'll be rags after 3 washes. 

However the cheese board is really good! I am really happy with it and I'll never eat cheese off anything else again.

  • Like 1

Posted
19 hours ago, Demonstone said:

Australia Post is entirely unpredictable at the moment.

I bought an item from a Sydney eBay seller a week ago and received the parcel in regional Victoria today.

Yep I ordered some homewares for my birthday which was over 2 months ago... shipped from their warehouse which is around 10km from my house... is STILL not delivered. Aus Post have been contacted... now the delivery date is 9/11. A full 80 days after it was posted!!!!!! 

Posted
1 minute ago, Jaded No More said:

Yep I ordered some homewares for my birthday which was over 2 months ago... shipped from their warehouse which is around 10km from my house... is STILL not delivered. Aus Post have been contacted... now the delivery date is 9/11. A full 80 days after it was posted!!!!!! 

i'm still waiting for something i ordered from china about 2 years ago

  • Haha 4
Posted
2 hours ago, Range Rover to the snow said:

A big 👍 for the Demon Shop who sent out a replacement for my Premiers record that had the torn cover. It was sent yesterday and arrived today… No fighting required, and a painless change. 😎

(My Herald Sun order apparently has shipped because the mug came back into stock. They sent it Express Post but no sign of it so far…)

You've now received it twice and I haven't received my first one. First world problem I guess.

Posted
On 11/4/2021 at 4:01 PM, gmac said:

The signed jumpers are now being shipped earlier than expected, mine just arrived and very happy with the $2k investment 

B38AAAC9-2A1D-422D-9071-81CDBC93DBAE.jpeg

Mine arrived an hour ago, how good are they, very impressed, quality.

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