Is anyone else having trouble with ticketek?

I enter my members barcode, choose general reserved, and it is still trying to charge me?

 

what am I missing dl’ers?

3 hours ago, Altona-demon said:

Is anyone else having trouble with ticketek?

I enter my members barcode, choose general reserved, and it is still trying to charge me?

 

what am I missing dl’ers?

what other options are shown as available? are there any $0 options? are you a reserved seat member?

you can also just try again, with ticketek this often throws up different options only minutes later

Same here. MFC member. Tried a few times, tried ringing the club.... said theyd ring back... that was Wed morning.

No issues for me with Premium on Tues 

Maybe you have to book during members time between 1399 tues and 0900 wednwsday. If general reserves I think after 1700 tues.

1 minute ago, dl4e said:

Maybe you have to book during members time between 1399 tues and 0900 wednwsday. If general reserves I think after 1700 tues.

i don't think so - that time frame you referenced is just exclusive (before next category). can still book after that time.

just went in to look at the AFL availability.... very limited and dotted around the ground

If you believe the ticket selling site it must be nearly a sellout which of course it isn't

For example level 4 southern stand ... not available ?

i'd be very pleased if we get over 40k

the ticketing system is just too hard for the average fan and we won't get the train-up crowd from sleepy hollow at that 3.20pm timeslot

Club gave me a guarantee this wouldn't happen this time. Ticketec stuffed up our crowd for the first game and they are doubling down again.

The User Interface for the Ticketec system is lousey for the purposes (free club tickets) and can a bit of trial and error to generate a "sale" for the free tickets... be patient, re-read the club email, and keep trying... there is a way that works.

See you at the game, it's gonna be a cracker!!!

Go Demons

i've had reasonable "luck". i'm a home game member with reserved seat (wing near mcc lvl1 open air). Both times I've got level 2 wing (South and North) for $0 which is an improvement for me.

Happy to try for anyone if you pm me your club emailed barcode (i'm trustworthy....lol)

Have been trying to get a wheelchair seat for a Tridents member who is severley disabled i.e already has ticket 2nd level on the wing in that area.

Application to Ticketek...no response for 2 1/2 days....finally they send one ( just one, he needs a companion seat as well)  located bottom deck of Ponsford in GA!!  In first game of season they didn't even reply to the request!

Fortunately called the club, who arranged a wheelchair seat in the Tridents area.  Fantastic effort by the Membership team, who have to cover for Ticketeks failures....again. 

2 hours ago, Diamond_Jim said:

just went in to look at the AFL availability.... very limited and dotted around the ground

If you believe the ticket selling site it must be nearly a sellout which of course it isn't

For example level 4 southern stand ... not available ?

but you would have looked at it as a user without a barcode presumably

this means you would only see those seats available for non-members, which would be a subset

i'd also guess this choice might increase closer to the game as ticketek do play funny buggers 

If they're letting us go to the footy FFS just let us buy a ticket and go to the footy. 

Edited April 8, 20214 yr by 4_Kent_Watts

I had trouble at first, then realised that I hadn’t clicked “General Admission” after I went back and read the email. ? 
 

Also, if entering multiple barcodes, how are you entering them? That might cause an issue? I used 2 barcodes but entered the 2nd one under the first one on a seperate line, not consecutively.

I went to a Ticketek agency attached to our local Newsagency 10 mins before the time. He found tickets ( I am a MFC reserved seat member) almost alongside where we were  originally assigned. Very happy! 

Every time I enter my barcode it tells me it's cancelled, bloody frustrating.

5 hours ago, daisycutter said:

but you would have looked at it as a user without a barcode presumably

this means you would only see those seats available for non-members, which would be a subset

i'd also guess this choice might increase closer to the game as ticketek do play funny buggers 

full AFL member with MFC support and used barcode so no they just like to save money by not opening the upper sections.

 

15 hours ago, whatwhat say what said:

the ticketing system is just too hard for the average fan 

It's really not.

IF ITS SO GOOD WHY CANT WE CHOOSE WHERE WE SIT

 

I had forgotten to log on! after several attempts I realised that the issue was with the operator (namely me) ...anywhoo, all ticketed now and will not make that mistake again.

48 minutes ago, Salems Lot said:

I had forgotten to log on! after several attempts I realised that the issue was with the operator (namely me) ...anywhoo, all ticketed now and will not make that mistake again.

It's not you. Their 'keep me logged in checkbox' is broken. It's likely just adding to the confusion. I've been thinking of writing up somewhat of a guide for what I do because I'm fairly tech savvy and find it pretty painful. God knows how the technologically illiterate are supposed to do it. 

Edited April 8, 20214 yr by ArtificialWisdom

10 hours ago, Diamond_Jim said:

full AFL member with MFC support and used barcode so no they just like to save money by not opening the upper sections.

 

ok, did you end up getting a ticket?

1 hour ago, ArtificialWisdom said:

It's not you. Their 'keep me logged in checkbox' is broken. It's likely just adding to the confusion. I've been thinking of writing up somewhat of a guide for what I do because I'm fairly tech savvy and find it pretty painful. God knows how the technologically illiterate are supposed to do it. 

Pls do write a simple step by step

I cannot download the tickets from my lap top but can on my phone Go figure

4 hours ago, Kent said:

Pls do write a simple step by step

I cannot download the tickets from my lap top but can on my phone Go figure

Idk if simple is the word... But: