Tickets round 4

[Altona-demon 321]

Is anyone else having trouble with ticketek?

I enter my members barcode, choose general reserved, and it is still trying to charge me?

 

what am I missing dl’ers?

[daisycutter 30,021]

  On 08/04/2021 at 00:35, Altona-demon said:

Is anyone else having trouble with ticketek?

I enter my members barcode, choose general reserved, and it is still trying to charge me?

 

what am I missing dl’ers?

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what other options are shown as available? are there any $0 options? are you a reserved seat member?

you can also just try again, with ticketek this often throws up different options only minutes later

[Damo 3,466]

Same here. MFC member. Tried a few times, tried ringing the club.... said theyd ring back... that was Wed morning.

[Hellaintabadplacetobe 4,335]

No issues for me with Premium on Tues 

[dl4e 5,851]

Maybe you have to book during members time between 1399 tues and 0900 wednwsday. If general reserves I think after 1700 tues.

[daisycutter 30,021]

  On 08/04/2021 at 04:14, dl4e said:

Maybe you have to book during members time between 1399 tues and 0900 wednwsday. If general reserves I think after 1700 tues.

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i don't think so - that time frame you referenced is just exclusive (before next category). can still book after that time.

[Diamond_Jim 12,778]

just went in to look at the AFL availability.... very limited and dotted around the ground

If you believe the ticket selling site it must be nearly a sellout which of course it isn't

For example level 4 southern stand ... not available ?

[whatwhat say what 23,880]

i'd be very pleased if we get over 40k

the ticketing system is just too hard for the average fan and we won't get the train-up crowd from sleepy hollow at that 3.20pm timeslot

[Mr Steve 3,820]

Club gave me a guarantee this wouldn't happen this time. Ticketec stuffed up our crowd for the first game and they are doubling down again.

[PaulRB 6,436]

The User Interface for the Ticketec system is lousey for the purposes (free club tickets) and can a bit of trial and error to generate a "sale" for the free tickets... be patient, re-read the club email, and keep trying... there is a way that works.

See you at the game, it's gonna be a cracker!!!

Go Demons

[daisycutter 30,021]

i've had reasonable "luck". i'm a home game member with reserved seat (wing near mcc lvl1 open air). Both times I've got level 2 wing (South and North) for $0 which is an improvement for me.

Happy to try for anyone if you pm me your club emailed barcode (i'm trustworthy....lol)

[george_on_the_outer 7,877]

Have been trying to get a wheelchair seat for a Tridents member who is severley disabled i.e already has ticket 2nd level on the wing in that area.

Application to Ticketek...no response for 2 1/2 days....finally they send one ( just one, he needs a companion seat as well)  located bottom deck of Ponsford in GA!!  In first game of season they didn't even reply to the request!

Fortunately called the club, who arranged a wheelchair seat in the Tridents area.  Fantastic effort by the Membership team, who have to cover for Ticketeks failures....again. 

[daisycutter 30,021]

  On 08/04/2021 at 04:37, Diamond_Jim said:

just went in to look at the AFL availability.... very limited and dotted around the ground

If you believe the ticket selling site it must be nearly a sellout which of course it isn't

For example level 4 southern stand ... not available ?

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but you would have looked at it as a user without a barcode presumably

this means you would only see those seats available for non-members, which would be a subset

i'd also guess this choice might increase closer to the game as ticketek do play funny buggers 

[4_Kent_Watts 898]

If they're letting us go to the footy FFS just let us buy a ticket and go to the footy. 

Edited April 8, 2021 by 4_Kent_Watts

[Males 578]

I had trouble at first, then realised that I hadn’t clicked “General Admission” after I went back and read the email. ? 
 

Also, if entering multiple barcodes, how are you entering them? That might cause an issue? I used 2 barcodes but entered the 2nd one under the first one on a seperate line, not consecutively.

[Demon Mother 4]

I went to a Ticketek agency attached to our local Newsagency 10 mins before the time. He found tickets ( I am a MFC reserved seat member) almost alongside where we were  originally assigned. Very happy! 

[Matt Demon 1,597]

Every time I enter my barcode it tells me it's cancelled, bloody frustrating.

[Diamond_Jim 12,778]

  On 08/04/2021 at 07:12, daisycutter said:

but you would have looked at it as a user without a barcode presumably

this means you would only see those seats available for non-members, which would be a subset

i'd also guess this choice might increase closer to the game as ticketek do play funny buggers 

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full AFL member with MFC support and used barcode so no they just like to save money by not opening the upper sections.

 

[praha 11,267]

  On 08/04/2021 at 04:41, whatwhat say what said:

the ticketing system is just too hard for the average fan 

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It's really not.

[Kent 2,920]

IF ITS SO GOOD WHY CANT WE CHOOSE WHERE WE SIT

 

[Salems Lot 2,692]

I had forgotten to log on! after several attempts I realised that the issue was with the operator (namely me) ...anywhoo, all ticketed now and will not make that mistake again.

[ArtificialWisdom 4,046]

  On 08/04/2021 at 21:52, Salems Lot said:

I had forgotten to log on! after several attempts I realised that the issue was with the operator (namely me) ...anywhoo, all ticketed now and will not make that mistake again.

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It's not you. Their 'keep me logged in checkbox' is broken. It's likely just adding to the confusion. I've been thinking of writing up somewhat of a guide for what I do because I'm fairly tech savvy and find it pretty painful. God knows how the technologically illiterate are supposed to do it. 

Edited April 8, 2021 by ArtificialWisdom

[daisycutter 30,021]

  On 08/04/2021 at 12:52, Diamond_Jim said:

full AFL member with MFC support and used barcode so no they just like to save money by not opening the upper sections.

 

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ok, did you end up getting a ticket?

[Kent 2,920]

  On 08/04/2021 at 22:15, ArtificialWisdom said:

It's not you. Their 'keep me logged in checkbox' is broken. It's likely just adding to the confusion. I've been thinking of writing up somewhat of a guide for what I do because I'm fairly tech savvy and find it pretty painful. God knows how the technologically illiterate are supposed to do it. 

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Pls do write a simple step by step

I cannot download the tickets from my lap top but can on my phone Go figure

[ArtificialWisdom 4,046]

  On 08/04/2021 at 23:30, Kent said:

Pls do write a simple step by step

I cannot download the tickets from my lap top but can on my phone Go figure

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Idk if simple is the word... But: