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Posted
Just now, M_9 said:

Pretty certain it will. I only want standing room (as do 10 of my mates). Stupid you can't buy those.

your best best is to buy GA tickets that go on sale at 2pm.

Posted
1 minute ago, JTR said:

I haven't been able to read through all posts here, so apologies if I am repeating what has already been asked.

I got through at 9am, selected my seat, entered and then submitted my payment details.

The page didn't go to the confirmation screen, and instead timed out/errored.

After a refresh I went back to the "hold tight, you're in the queue" message and I've been on that ever since.

I haven't received an email to confirm my purchase, however I can see that my credit card has been charged.

So am I good? 

And is the above similar to what others here have been experiencing? 

 

Tough one. Suggest vendor received the payment but the tickets may not have been allocated to the purchase. Would recommend doing it again and then requesting a refund.

Posted

Ok thanks guys. I'm in the permanent "hold tight you're in the queue" loop, so I guess I'll have to wait for that to sort itself out before checking my ticketek account, then going from there.

Posted
1 minute ago, pizzor said:

This has to be the most stressful MFC related thing I have been apart of in the last 12 years.

It actually makes 2012 seem easy.

 

Posted

This is what is happening:

1. People add tickets to cart

2. try to process payment

3. times out.

4. tickets stay in cart in back end system, but the customer's cart refreshes. 

5. caching will refresh every 20 minutes and the tickets become available again.

99% most of you will get tickets eventually.

  • Like 1

Posted
Just now, dl4e said:

got through and all sections sold out. Trying again. Pathetic

not sold out. see above. i have a background in dealing with these vendors and their systems. if the system is overloaded, the cache will pile up and so tickets part of timed out transactions will just sit there unclaimed until they return to available 

  • Like 1
Posted
11 minutes ago, JTR said:

I haven't been able to read through all posts here, so apologies if I am repeating what has already been asked.

I got through at 9am, selected my seat, entered and then submitted my payment details.

The page didn't go to the confirmation screen, and instead timed out/errored.

After a refresh I went back to the "hold tight, you're in the queue" message and I've been on that ever since.

I haven't received an email to confirm my purchase, however I can see that my credit card has been charged.

So am I good? 

And is the above similar to what others here have been experiencing? 

 

This is exactly what happened to me!!

I got a message asking me to check my Order History, and the tickets I had selected (and tried to pay for) were there! All I had to do was download the tickets. I've checked ANZ online, and the amount was taken out even though I didn't get a confirmation email. But now I've downloaded the tickets, so it's worked!

Hopefully you get the same outcome! Check your Order History :-)

Posted
2 minutes ago, 3Dee said:

Anyone who was successful via online, do the actual tickets (PDF) distinguish between Member & Member Guest?

 

I only purchased the ONE ticket for myself (in hindsight I should've bought more to save you guys the hassle) but all it says is "Public Reserve Adult"

No mention of Member or Non-Member

  • Like 2

Posted

 

According to SEN:

Ticketek is apparently resetting servers, tickets sales suspended until further notice.

Tickets have NOT sold out.

Posted (edited)
8 minutes ago, praha said:

This is what is happening:

1. People add tickets to cart

2. try to process payment

3. times out.

4. tickets stay in cart in back end system, but the customer's cart refreshes. 

5. caching will refresh every 20 minutes and the tickets become available again.

99% most of you will get tickets eventually.

Rational explanation and calm reasoning such as this is simply unacceptable at Finals time!

My son got 4 good tickets at 9.15. I  wonder if there is an advantage in going straight in to premierticketek.com.au and not going via the club or afl site?? Not sure what made it so straight forward for him

 

 

Edited by Bigred

Posted
2 minutes ago, Baghdad Bob said:

So how do we know when it's up?

 

Good question.

Posted (edited)

 

7 minutes ago, RedButMostlyBlue said:

This is exactly what happened to me!!

I got a message asking me to check my Order History, and the tickets I had selected (and tried to pay for) were there! All I had to do was download the tickets. I've checked ANZ online, and the amount was taken out even though I didn't get a confirmation email. But now I've downloaded the tickets, so it's worked!

Hopefully you get the same outcome! Check your Order History ?

Ok, I am slightly enthused by that, thanks.

Now just need to get on to the website.  I'd been stuck on the auto-refreshing "you're in the queue" page for the last two hours
 

Edited by JTR
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  • Like 1

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