Finals Tickets

[Die Hard Demon 1,224]

Just now, M_9 said:

Pretty certain it will. I only want standing room (as do 10 of my mates). Stupid you can't buy those.

your best best is to buy GA tickets that go on sale at 2pm.

[praha 11,240]

1 minute ago, JTR said:

I haven't been able to read through all posts here, so apologies if I am repeating what has already been asked.

I got through at 9am, selected my seat, entered and then submitted my payment details.

The page didn't go to the confirmation screen, and instead timed out/errored.

After a refresh I went back to the "hold tight, you're in the queue" message and I've been on that ever since.

I haven't received an email to confirm my purchase, however I can see that my credit card has been charged.

So am I good? 

And is the above similar to what others here have been experiencing? 

 

Tough one. Suggest vendor received the payment but the tickets may not have been allocated to the purchase. Would recommend doing it again and then requesting a refund.

[Bring-Back-Powell 14,833]

1 minute ago, M_9 said:

Pretty certain it will. I only want standing room (as do 10 of my mates). Stupid you can't buy those.

The AFL are predicting 70-75K.

[pizzor 9]

This has to be the most stressful MFC related thing I have been apart of in the last 12 years.

[JTR 2,846]

Ok thanks guys. I'm in the permanent "hold tight you're in the queue" loop, so I guess I'll have to wait for that to sort itself out before checking my ticketek account, then going from there.

[old dee 23,791]

1 minute ago, pizzor said:

This has to be the most stressful MFC related thing I have been apart of in the last 12 years.

It actually makes 2012 seem easy.

 

[praha 11,240]

This is what is happening:

1. People add tickets to cart

2. try to process payment

3. times out.

4. tickets stay in cart in back end system, but the customer's cart refreshes. 

5. caching will refresh every 20 minutes and the tickets become available again.

99% most of you will get tickets eventually.

[dl4e 5,851]

got through and all sections sold out. Trying again. Pathetic

[clark's kick 155]

Just found a photo of ticketek's IT manager.

[Slartibartfast 17,279]

Still telling me there aren't any tickets available.  What a shambles. 

[praha 11,240]

Just now, dl4e said:

got through and all sections sold out. Trying again. Pathetic

not sold out. see above. i have a background in dealing with these vendors and their systems. if the system is overloaded, the cache will pile up and so tickets part of timed out transactions will just sit there unclaimed until they return to available 

[3Dee 1,153]

Anyone who was successful via online, do the actual tickets (PDF) distinguish between Member & Member Guest?

 

[Red But Mostly Blue 4,547]

11 minutes ago, JTR said:

I haven't been able to read through all posts here, so apologies if I am repeating what has already been asked.

I got through at 9am, selected my seat, entered and then submitted my payment details.

The page didn't go to the confirmation screen, and instead timed out/errored.

After a refresh I went back to the "hold tight, you're in the queue" message and I've been on that ever since.

I haven't received an email to confirm my purchase, however I can see that my credit card has been charged.

So am I good? 

And is the above similar to what others here have been experiencing? 

 

This is exactly what happened to me!!

I got a message asking me to check my Order History, and the tickets I had selected (and tried to pay for) were there! All I had to do was download the tickets. I've checked ANZ online, and the amount was taken out even though I didn't get a confirmation email. But now I've downloaded the tickets, so it's worked!

Hopefully you get the same outcome! Check your Order History :-)

[armstrong35 262]

Ticketek has crashed. When they sort the problem members will get to try again and they will delay public tickets until members get a fair go. Was on radio 

[Demon Disciple 12,127]

No tickets being sold atm, whilst they sort out there problems. FMD

[The Backyard Charizard 1,202]

2 minutes ago, 3Dee said:

Anyone who was successful via online, do the actual tickets (PDF) distinguish between Member & Member Guest?

 

I only purchased the ONE ticket for myself (in hindsight I should've bought more to save you guys the hassle) but all it says is "Public Reserve Adult"

No mention of Member or Non-Member

[Bates Mate 4,487]

member presale is suspended until they can get ther S&*t together

still MFC members tickets left when they go onsale again , what a shambles

[Slartibartfast 17,279]

So how do we know when it's up?

 

[DSP 1,488]

 

According to SEN:

Ticketek is apparently resetting servers, tickets sales suspended until further notice.

Tickets have NOT sold out.

[Bigred 494]

8 minutes ago, praha said:

This is what is happening:

1. People add tickets to cart

2. try to process payment

3. times out.

4. tickets stay in cart in back end system, but the customer's cart refreshes. 

5. caching will refresh every 20 minutes and the tickets become available again.

99% most of you will get tickets eventually.

Rational explanation and calm reasoning such as this is simply unacceptable at Finals time!

My son got 4 good tickets at 9.15. I  wonder if there is an advantage in going straight in to premierticketek.com.au and not going via the club or afl site?? Not sure what made it so straight forward for him

 

 

Edited August 28, 2018 by Bigred

[YesitwasaWin4theAges 6,703]

What a [censored] mess AFL and Ticketek a marriage made in heaven ????? She'll be right?????

[Robbie57 2,020]

2 minutes ago, Baghdad Bob said:

So how do we know when it's up?

 

Good question.

[JTR 2,846]

 

7 minutes ago, RedButMostlyBlue said:

This is exactly what happened to me!!

I got a message asking me to check my Order History, and the tickets I had selected (and tried to pay for) were there! All I had to do was download the tickets. I've checked ANZ online, and the amount was taken out even though I didn't get a confirmation email. But now I've downloaded the tickets, so it's worked!

Hopefully you get the same outcome! Check your Order History ?

Ok, I am slightly enthused by that, thanks.

Now just need to get on to the website.  I'd been stuck on the auto-refreshing "you're in the queue" page for the last two hours
 

Edited August 28, 2018 by JTR
spelling

[Demon Disciple 12,127]

what's the bet that those who have been able to purchase tickets will get [censored] over by the ticketek system refresh???

[Slartibartfast 17,279]

If they are resetting their servers how come I can log in easily now but still get the "no tickets" message.  What a bunch of clowns