Open training miscommunication - another MFC unforced error

[daisycutter 29,738]

Exactly. Seems as though they interpreted 12.00pm on the training schedule to mean that the players would be on the ground at that time. My initilal impression was that the FD stuffed up, but that's not the case.

Unfortunately I doubt that any of the employees would have a degree in football administration.

another reason why aami park is not a good long term base

[DeeSpencer 26,082]

Let's face it, if they'd had some merch & membership tables and enough food & coffee, it might not have mattered so much that the training was late.

And is anybody else a tad perturbed that the admin dept doesn't seem to have even a rough idea of what goes on at a training session, and the fact that there's an hour or so of prep beforehand?

Not really. The consumer relations staff shouldn't really know the details of the training program. And a member of the footy department eventually pointed them to the error.

What should happen is that as head of football admin Josh Mahoney is cc'd in to any communications and reviews them and as part of double checking a phone call from someone in consumer relations goes to him prior to any events like this (of which there wouldn't be many). He's the gate keeper between the FD and the admin.

Someone from the communications staff had a bright idea to check the training calendar and broadcast it as an event. That's good initiative. Unfortunately that person either didn't do the rest of the checking or wasn't supported by others to make sure it was all organised.

[beelzebub 23,383]

got to spend it to make it.

[Wiseblood 24,637]

As a per the norm with anything associated with MFC, it is only a small minority of the membership/supporter base who had an issue with it, and the club has dealt with it

An example, we had a good conversation with another supporter who had a 4yr old son with him, he patiently waited, keeping his kid entertained with games etc, then was really pleased to get Nathan Jones autograph and a photo of him with his son, before training started, at no time did he get the [censored] and leave, he even stayed the course of the whole training session

The irony in this post smells so bad you can almost see it.

You take aim at the supporters who were annoyed with the day, who are in the vast majority here, and then back up your statement based on a chat with 1 person. Give me a break Saty. The club stuffed up and you know it.

[binman 43,779]

Where does the quote from PJ come from? Makes things worse not better? A permit? Ooh big problem. $1000 only for set up? And that's a problem? Six memberships and some goodwill? Please

[Nasher 33,617]

$1000 to set up isn't worth it? Any excuse why they pay the players thousands of dollars per game to play like they have over the last few years?

Umm, because they're obliged to, because the players are on the payroll?

If you were trying to be funny, you weren't. If you were being serious...

[Nasher 33,617]

Where does the quote from PJ come from? Makes things worse not better? A permit? Ooh big problem. $1000 only for set up? And that's a problem? Six memberships and some goodwill? Please

Would people who were not already going to buy a $250 membership, buy one on a whim because they saw a MFC tent at training?

I struggle to believe membership tents sell that many more memberships to people who weren't already going to get one. It's probably good for getting people on earlier (the "oh, how convenient, I've been meaning to do that" types), but I think we should be careful about overstating the value of them, especially when they come at a (admittedly small) cost.

How many marginal members would bother going to training anyway? I thought that was the domain of die-hards.

[beelzebub 23,383]

Where does the quote from PJ come from? Makes things worse not better? A permit? Ooh big problem. $1000 only for set up? And that's a problem? Six memberships and some goodwill? Please

Yeah I dont get it...if thats our thinking quite honestly its plssweak and be happy to tell him to his face.

Must be more to it...one hopes.

So you spend 1500 to make 5-10000 !! thats a problem ? fmd

what are we a bunch of negative nancies !!

[binman 43,779]

Would people who were not already going to buy a $250 membership, buy one on a whim because they saw a MFC tent at training?

I struggle to believe membership tents sell that many more memberships to people who weren't already going to get one. It's probably good for getting people on earlier (the "oh, how convenient, I've been meaning to do that" types), but I think we should be careful about overstating the value of them, especially when they come at a (admittedly small) cost.

How many marginal members would bother going to training anyway? I thought that was the domain of die-hards.

That may be true (ie questioble returns). But it certainly isn't for merch. One employee to sell both to the true believers Edited March 10, 2015 by binman

[Matt Demon 1,482]

I emailed the club and they contacted me back today apologising,

The club has offered the kids that missed out yesterday a place in a guard of honour as the team runs through the banner, they also want to arrange the kids favourite player to give them a call and also offered to send a kids fun pack.

I thought that was pretty good of them.

[beelzebub 23,383]

Would people who were not already going to buy a $250 membership, buy one on a whim because they saw a MFC tent at training?

I struggle to believe membership tents sell that many more memberships to people who weren't already going to get one. It's probably good for getting people on earlier (the "oh, how convenient, I've been meaning to do that" types), but I think we should be careful about overstating the value of them, especially when they come at a (admittedly small) cost.

How many marginal members would bother going to training anyway? I thought that was the domain of die-hards.

Nasher...never assume.. Not for one moment when money's concerned. There are ppl who will on a day and then ...maybe not later. ...or not everyone. You DONT turn money away.

Dont think for a moment Footy is anything special in that regard. We all have our priorities but they can be twisted by a spontaneity of a moment. Yes a goodly % of those that couldnt buy yesterday will probably later.. Then there are all those that won't ...for any number of reasons.

[FarNorthernD 5,861]

I emailed the club and they contacted me back today apologising,

The club has offered the kids that missed out yesterday a place in a guard of honour as the team runs through the banner, they also want to arrange the kids favourite player to give them a call and also offered to send a kids fun pack.

I thought that was pretty good of them.

At least the Club is turning a negative into a positive. Most kids would be stoked to be standing on the G as the players ran past before a game. Phone call from your favourite player would be very cool too

Good on the MFC

[Moonshadow 17,677]

Would people who were not already going to buy a $250 membership, buy one on a whim because they saw a MFC tent at training?

I struggle to believe membership tents sell that many more memberships to people who weren't already going to get one. It's probably good for getting people on earlier (the "oh, how convenient, I've been meaning to do that" types), but I think we should be careful about overstating the value of them, especially when they come at a (admittedly small) cost.

How many marginal members would bother going to training anyway? I thought that was the domain of die-hards.

I do not agree. As the promo email was from the MFC membership email, I optimistically went thinking I'd buy my young child a first membership and maybe get a photo or two. Assuming it's still wanted, I'll still buy one. Would have bought merchandise too, which I think is often bought spur of the moment.

$1000 is nothing to set up a tent, and the permit just requires a bit of foresight. They would have easily made more than their outlay yesterday. Easily. Not to mention the good will generated towards young fans, which is exactly what the club needs long term.

[dworship 3,342]

Where does the quote from PJ come from? Makes things worse not better? A permit? Ooh big problem. $1000 only for set up? And that's a problem? Six memberships and some goodwill? Please

I have the utmost respect for what PJ has already done for the MFC and I have difficulty reconciling this reply with his approach.

I would of thought he would say "We missed an opportunity, I'll fix it"

[Jaded No More 68,974]

May this be the biggest f up we'll have to deal with this season. Seriously!

[beelzebub 23,383]

May this be the biggest f up we'll have to deal with this season. Seriously!

hope you're right.

Still a fcuk up though isn't it ?

[Tony Tea 2,809]

Worst part of the post - what do you want the Community Manager, the Graphic Designer and a trainee to do? Is Burgan supposed to be banging out Photoshop on one screen and setting up school visits in another while responding to tweets on an iPad and taking media calls on his phone?

Fair enough points otherwise but this is reaching way over the top to try and add to the argument.

You can never have enough goats to scape.

[daisycutter 29,738]

well what's done is done....we all had a constructive discussion and i hope the club listened

let's hope lessons are learnt and its all upwards from here

[The Devil Inside 2,147]

The irony in this post smells so bad you can almost see it.

You take aim at the supporters who were annoyed with the day, who are in the vast majority here, and then back up your statement based on a chat with 1 person. Give me a break Saty. The club stuffed up and you know it.

I'll try again, and type slowly, I didn't take aim, but if you want to make yourself look a dill by using me, feel free

well what's done is done....we all had a constructive discussion and i hope the club listened

let's hope lessons are learnt and its all upwards from here

This

[old dee 23,872]

well what's done is done....we all had a constructive discussion and i hope the club listened

let's hope lessons are learnt and its all upwards from here

Christ I hope so dc as there is not much space underneath.

Edited March 10, 2015 by old dee

[The Devil Inside 2,147]

Eddie's on the Olympic Park trust, PJ isn't. I think that's the significant difference in this case. Considering Olympic Park has been dismantled and turned in to Collingwood's own training oval and AAMI Park has been built there's only Gosch's left as public space. Therefore I can understand the reasoning behind it being protected as public space (when not in use by the sports teams). If you start putting permanent signs all over it then it doesn't appear as public space.

Exactly correct

[The Devil Inside 2,147]

public space....so what

so is fed square

that type of argument can work either way

billboards on the fence don't interfere with the amenity of the public and can help defray the costs of providing public spaces

I could tell you how much it costs to hire Fed Sq for the day and it includes the advertising, and why the Club didn't bother last year

[The Devil Inside 2,147]

Re merchandising, the following explanation is from Peter Jackson:

"Gosch’s Paddock is managed by MOPT and is classified an open park. We need a permit to set up Merch stall. Plus the set up costs would be $1,000. Not knowing how many people would be attending, and the inadequate lead time re approval, we didn't go ahead with a stall."

This is exactly right, you need a permit to fart in a public place and it costs a minimum of $1000 each time to set up

Other posters complain that I said it was only a minority who complained, of the posts on here I would say there are only 5 posters who were actually there and complained in the topic, unless others didn't that is a minority of the posters on Demonland, others who didn;t attend and were therefore not affected just joined in

As daisycutter has said, [censored] happens, the club has listened and responded, we have all had a good discussion, hopefully lessons learnt all round

[The Devil Inside 2,147]

I have the utmost respect for what PJ has already done for the MFC and I have difficulty reconciling this reply with his approach.

I would of thought he would say "We missed an opportunity, I'll fix it"

The club does not have a bottomless bucket of funds, so it takes commercial decisions, I would rather this approach than to put us in massive debt again

[dazzledavey36 55,358]

So the family day is this sunday?

Make sure you all turn up next Tuesday.