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TICKETING: Rd 08 vs Sydney

jnrmac
jnrmac
in Melbourne Demons

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Posted

The farce that is Ticketek has been failing for the past 2.5 hours. It is a shocking clunky system when it works. And that is rarely

Can't get any tickets for the Swans Dees game. Have tried only to be booted out at the last point after inputing all details for 10 tickets. Names, phone numbers, member numbers, credit card details.

Its a freaking joke

Every week there is some glitch. Ticketek needs to be shunted.

2.5 hours of my life I won't get back and I can't get tickets.

Anyone that is wondering why crowds are down this is a big part of it.

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    3 minutes ago, jnrmac said:

    The farce that is Ticketek has been failing for the past 2.5 hours. It is a shocking clunky system when it works. And that is rarely

    Can't get any tickets for the Swans Dees game. Have tried only to be booted out at the last point after inputing all details for 10 tickets. Names, phone numbers, member numbers, credit card details.

    Its a freaking joke

    Every week there is some glitch. Ticketek needs to be shunted.

    2.5 hours of my life I won't get back and I can't get tickets.

    Anyone that is wondering why crowds are down this is a big part of it.

    i didn't think ticketing was available till tomorrow

    or is mcc and afl members different?

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    Its a absolute disgrace.  Ended up with seperate seats for my son and I on level 3 MCC as the system seemed upable to cope with buying more than 1 ticket at a time.  Hopefully we can shuffle this around on the day as as we can sit next to each other.

    Its time the Government let a return to normal ticketing proceedures.

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    Even more annoying is that you get to the end of the process and it kicks you out. Each time that is a wasted 15 minutes

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    2 minutes ago, daisycutter said:

    i didn't think ticketing was available till tomorrow

    or is mcc and afl members different?

    MCC is available (supposedly) at 9am Mondays

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    Almost as annoying as having to wait 60 seconds to post a second time on this forum. Ludicrous

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    I got tickets eventually, after about half an hour of trying and with eight or nine failed attempts. Absolutely hopeless...

    Fortunately, the seats I did get were pretty good (M46 just undercover)...

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    I was kicked off 3 times had to re-input all the info got kicked off again didn't know if tickets were processed Had to re -input to see that the tickets were processed

    Surely there are better systems available or they should rewrite the software

    Its a Joke!

    Edited by Kent

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    17 minutes ago, jnrmac said:

    The farce that is Ticketek has been failing for the past 2.5 hours. It is a shocking clunky system when it works. And that is rarely

    Can't get any tickets for the Swans Dees game. Have tried only to be booted out at the last point after inputing all details for 10 tickets. Names, phone numbers, member numbers, credit card details.

    Its a freaking joke

    Every week there is some glitch. Ticketek needs to be shunted.

    2.5 hours of my life I won't get back and I can't get tickets.

    Anyone that is wondering why crowds are down this is a big part of it.

    Why cant the sytem remember your request details and save it to use after you are timed out

    So clunky it hurts

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    8 minutes ago, wobbleguts said:

    MCC tickets 'no longer on sale' Grrr

    Spent 2 hours getting kicked out of the Ticketek website at the final step. I eventually gave up. They have suspended MCC ticket sales until the problem is fixed. It’s bloody hopeless. 
     

    I spoke to the MCC, who assured me the seats are not sold out, but the sales were suspended until they rectified the problems. 
     

    As others note, this is sole reason that crowd attendance is down this year. People do not have the patience to engage a flawed system. If you aren’t tech savvy, it’d be even more of a nightmare. 
     

     

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    In defence of Ticketek, I logged on at about 10.00am, "bought" my three MCC Reserve seats and logged out. Smooth transaction, took about 60 seconds from start to finish.

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    I had the same problems but finally got tickets. When we were in the finals in 2018 I spent hours online trying to secure tickets via Ticketek. They provide a woeful service and have the gall to charge fees!

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    I don't understand why Ticketek doesn't stagger the ticket releases so that their servers aren't hammered quite so much...

    Anyway, sales resume at 3PM...

    Edited by Range Rover to the snow

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    17 minutes ago, Flower Magic said:

    In defence of Ticketek, I logged on at about 10.00am, "bought" my three MCC Reserve seats and logged out. Smooth transaction, took about 60 seconds from start to finish.

    Whats the secret? I logged on at 905 and didnt get tickets until 10.10

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    1 hour ago, jnrmac said:

    The farce that is Ticketek has been failing for the past 2.5 hours. It is a shocking clunky system when it works. And that is rarely

    Can't get any tickets for the Swans Dees game. Have tried only to be booted out at the last point after inputing all details for 10 tickets. Names, phone numbers, member numbers, credit card details.

    Its a freaking joke

    Every week there is some glitch. Ticketek needs to be shunted.

    2.5 hours of my life I won't get back and I can't get tickets.

    Anyone that is wondering why crowds are down this is a big part of it.

    I had the same issue multiple trying to process a standard CC payment.  I think the CC Gateway is getting slammed and can't handle the traffic (i reckon the $$ they would make to fix the issue is probably less than the money they would make by fixing it sadly).  I changed my payment method to Clicktopay and it worked first time (before 10am this morning)

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    33 minutes ago, Flower Magic said:

    In defence of Ticketek, I logged on at about 10.00am, "bought" my three MCC Reserve seats and logged out. Smooth transaction, took about 60 seconds from start to finish.

    Really ? Great for you, but judging by social media backlash and the fact that they suspended sales, you are in the minority. It’s a joke of a system 

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    10 minutes ago, Kent said:

    Whats the secret? I logged on at 905 and didnt get tickets until 10.10

    In early rounds, I had the experience of completing my order and being kicked off, but it was because I wasn't putting in the number of seats for each MCC member for whom I was buying tickets (myself and siblings). But for the last two or three rounds, buying my seats has been a breeze. With regard to your delay today, maybe I just got lucky and logged in at a time when the system was working?

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    41 minutes ago, Flower Magic said:

    In defence of Ticketek, I logged on at about 10.00am, "bought" my three MCC Reserve seats and logged out. Smooth transaction, took about 60 seconds from start to finish.

    Of course you did.

    You had the Flower magic working for you.

    Smooth as silk.

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    8 minutes ago, Flower Magic said:

    With regard to your delay today, maybe I just got lucky and logged in at a time when the system was working?

    Please refer to the post above.

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    1 hour ago, Bombay Airconditioning said:

    Any update on when we’ll be at 100% capacity?

    I just had lunch, but could fit a donut in.

    So i'd estimate i'm at 97% capacity. 

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    Is the 10 ticket limit only for MCC members? Club members email still states 6 max per transaction.

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