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4 minutes ago, Graeme Yeats' Mullet said:

I've been busy focussing on tickets...

Anyone know if Gill has shown his face? Haven't heard any grabs of him on recent news 

#where'sgilly?

Gil spotted at Melbourne Airport. On his way to the Bahamas.

 
7 minutes ago, Sir Why You Little said:

Exactly the same for me mate. 

Good and Bad Debt!!!!

Did you try and get a reserved ticket today mate?

 
16 minutes ago, old dee said:

or a GF bb

GF is done by ballot OD

And rememer, Ticketek takes a $7+ "service" fee from every transaction.

What an epic balls up.

 


1 minute ago, DSP said:

And rememer, Ticketek takes a $7+ "service" fee from every transaction.

What an epic balls up.

 

Admit it, they do a balls out job of "servicing" their customers.

Looks like I've got prime seats in front of the TV. Tickets sold out from under my nose while I was waiting waiting waiting waiting waiting ... log in ...wait wait wait wait.... enter bar code, choose tix ... wait wait wait wait ... refresh .... more bays have disappeared ... have to log in again ... wait wait wait ... have to enter bar code for 100th time ... get message: "Please go back and try again. This was unexpected." Have to go back to start.

Finally get this: "There aren't enough tickets to meet your request right now. Please try a different ticket category or type, with a reduced quantity of tickets. If you receive this message even when selecting only one ticket, all remaining tickets are being transacted by other customers."

These guys need to apply for the world cup rights. They've got their f***kup game down pat.

 

there are no public sales on either. they were supposed to start at 1pm. no comment yet on when club member sales will recommence or when public sales will commence.

out of control

the other annoying issue is that when you do get in you are subject to a countdown timeout and whilst searching every location for ticket availability you inevitably timeout. Then when (if) you get back on you have to repeat all the input boxes.

surely you should be able to log on a few days earlier and do a pro-forma application. i.e. get all your details in (members barcode, credit card details, ticket number/type requirements, a list of ticket preferences by location/category and other miscellaneous  details) which are then saved for you. Then when the allocated time comes, simply login, retrieve saved data and it presents you with a list of available (really available) seats by your ticket preferences then you just click on the one that suits you. all done. this reduces the countdown timer problem, reduces data errors and clears the waiting queues for those not logged in

i really worry about the quality of it systems analysis these days. too much emphasis on fancy graphics and marketing, too little on system efficiency 

Edited by daisycutter


Both Giants supporters have managed to get tickets.

Unfortunately they are not allocated to sit together .

Total stuff up!!

1 minute ago, Mazer Rackham said:

Looks like I've got prime seats in front of the TV. Tickets sold out from under my nose while I was waiting waiting waiting waiting waiting ... log in ...wait wait wait wait.... enter bar code, choose tix ... wait wait wait wait ... refresh .... more bays have disappeared ... have to log in again ... wait wait wait ... have to enter bar code for 100th time ... get message: "Please go back and try again. This was unexpected." Have to go back to start.

Finally get this: "There aren't enough tickets to meet your request right now. Please try a different ticket category or type, with a reduced quantity of tickets. If you receive this message even when selecting only one ticket, all remaining tickets are being transacted by other customers."

These guys need to apply for the world cup rights. They've got their f***kup game down pat.

Don't worry Mazer, this is exactly what I experienced. Apparently after the initial meltdown everything started to screw up. Tickets will go back up on sale again when they have sorted out the sh$^ They assure us they aren't sold out and they won't open to the public until we have had a chance to purchase. There is no way an elimination final is going to sellout without getting to publicly available tickets.

Sen news says they will go on sale this afternoon with times to be announced: take that with a grain of salt. Would be smarter to do it tomorrow and the next day.


1 minute ago, FlashInThePan said:

Don't worry Mazer, this is exactly what I experienced. Apparently after the initial meltdown everything started to screw up. Tickets will go back up on sale again when they have sorted out the sh$^ They assure us they aren't sold out and they won't open to the public until we have had a chance to purchase. There is no way an elimination final is going to sellout without getting to publicly available tickets.

Not sure, but if you click on the Next button after receiving the red box it resets the clock ie don't re-select, just click Next.

Just now, Robbie57 said:

Sen news says they will go on sale this afternoon with times to be announced: take that with a grain of salt. Would be smarter to do it tomorrow and the next day.

was mentioned 30 mins ago. You'd think that sales will be this arvo given that AFL sales tomorrow.

Confirmed on SEN that club member tickets will still go on sale later this afternoon and they will be staggered between us and hawks v tiges.

Dont give up yet!

1 minute ago, DemonTux said:

@daisycutter it's called agile

maybe, tux. i've heard good and bad stories about agile methodology, but like most methodologies it probably boils down to the key individuals driving it........but i take your point


2 minutes ago, Graeme Yeats' Mullet said:

Still haven't heard from him... ?

#where'sgilly?

Nothing in his contract to tie his bonus to ticketek performance, so where's the problem?

 

Given that there's a Ticketek outlet at KPark, and I'm of the impression that there would have been no problem there (until the on-line sales were halted at midday), I assume there's 1000's of Cats members who have got their tickets.

Does that affect our allocation, or are they divvied up as per the GF?


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