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1 hour ago, Grapeviney said:

Maybe I'm misunderstanding it LH, but surely you shouldn't need to re-order anything, and the items not shipped first time around will be sent when they're available.   

The 'not available' would only apply to new orders.  

Or have they refunded you?

 

1 hour ago, Demonland said:

I would assume that you will still receive those items. Surely they have to honour the order even if it is now sold out for new orders or on pre-order for anyone ordering those items today.

I know it's frustrating but I'm sure we'll all receive the items we have already ordered. There are many factors as to why we have not received some or all of our orders placed within hours or days from the final siren. Some items weren't ready to ship straight away and were pre-order from the beginning. No doubt the demand has been huge so there will be logistic issues with fulfilling and packing those orders to be shipped. Then there is the well documented delays with Australia Post due to COVID.

I guess the silver lining is that the club is going to have a massive windfall just in terms of merchandise and I would imagine it will be even larger than was originally anticipated by the Club.

Hopefully this will also be the case with Memberships too going into the coming years.

Thanks for the encouragement guys.  Some more info:

This is what my account says for the various items not shipped:  

  • This product cannot be reordered because it's out of stock.  OR
  • Unfortunately this product is no longer for sale so it cannot be reordered.

The items not shipped weren't on 'pre-order' when I placed the order.  

I figure that at some stage I might get the items with the first message but not those with the second message and unfortunately the latter includes the grey 'Premiers' t-shirt.   I've emailed the Demon Shop to clarify those messages but I know they are under the pump so will patiently await their reply. 

The shipment email said:  No tracking numbers are assigned to your order yet.  I'm guessing this is up to Aust Post to issue when it gets to their parcel centre.  Not too fussed about this as they are also really under the pump.  I'm sure what has been shipped will arrive in due course.

Refund wasn't mentioned for the unshipped items. 

Edited by Premiers
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23 minutes ago, Premiers said:

 

Thanks for the encouragement guys.  Some more info:

This is what my account says for the various items not shipped:  

  • This product cannot be reordered because it's out of stock.  OR
  • Unfortunately this product is no longer for sale so it cannot be reordered.

The items not shipped weren't on 'pre-order' when I placed the order.  

I figure that at some stage I might get the items with the first message but not those with the second message and unfortunately the latter includes the grey 'Premiers' t-shirt.   I've emailed the Demon Shop to clarify those messages but I know they are under the pump so will patiently await their reply. 

The shipment email said:  No tracking numbers are assigned to your order yet.  I'm guessing this is up to Aust Post to issue when it gets to their parcel centre.  Not too fussed about this as they are also really under the pump.  I'm sure what has been shipped will arrive in due course.

Refund wasn't mentioned for the unshipped items. 

Those messages don't sound encouraging at all. Best case scenario is that you will still receive those items but that is a standard message in reference to the items meaning they are no longer available to buy as the allocation has been exhausted. I don't know how their systems work but I would assume that they can't sell more than the allocation meaning that once the orders have reach the allocation amount then people can no longer order that item. They shouldn't be taking orders above the amount that they can fulfill. Having said that we don't know what the situation is so best we don't assume too much.

I would expect that if the order can't be fulfilled then you will receive a refund.

I would await their reply but I too will be upset if anything I had order on Grand Final night is not fulfilled. I spent hundreds of dollars and I know I will get refunded if that's the case but it's been over a month since I forked out the cash.

 

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18 minutes ago, Demonland said:

I would await their reply but I too will be upset if anything I had order on Grand Final night is not fulfilled. I spent hundreds of dollars and I know I will get refunded if that's the case but it's been over a month since I forked out the cash.

All up my order was also several hundred dollars and placed on GF night so will be upset if it turns out orders received later were filled first.  But will wait and see what the clarification is before I get too excited.

I saw your post about Amazon so looked at their website.  They have some of the items omitted from my order saying they are in stock, albeit some at low levels and delivery expected 3rd/4th week of November.  I'm trying hard not to make assumptions about stock allocation and order fulfilment processes... 

Am 🙏 this ends well...🤞

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36 minutes ago, Premiers said:

All up my order was also several hundred dollars and placed on GF night so will be upset if it turns out orders received later were filled first.  But will wait and see what the clarification is before I get too excited.

I saw your post about Amazon so looked at their website.  They have some of the items omitted from my order saying they are in stock, albeit some at low levels and delivery expected 3rd/4th week of November.  I'm trying hard not to make assumptions about stock allocation and order fulfilment processes... 

Am 🙏 this ends well...🤞

For clarity my order from Amazon was not Demons related. I was simply mentioning that something that I ordered that was not delivered by Aust Post was delivered extremely quickly.

I too am aware that not everything ordered on Amazon is delivered as swiftly but I was impressed that something I ordered on the internet arrived in less that 24 hours given that items (not all Dees related) from AP have taken months including in stock items

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On 10/27/2021 at 6:55 PM, Bitter but optimistic said:

I received my T shirt and hoodie today.  
Your Uncle Bitter is now a svelte 188 cm/ 95 kg    
The T shirt is a very comfortable fit at XL but the hoodie at XL doesn’t work.  The Maid can wear it on “ special occasions “

My point -  Err upward in size! 

Yeh same Uncle.  Mine is XL but knuckles look like they're dragging along the floor the arms are so short.  Some would say they always have haha.  My other recommendation is....never wash these!

On another positive this arrived courtesy of War Office this morning!  My immediate reaction was "oh wow you beauty, bit hang on where's the other 5!?".

P.S.  glad to hear your maid is getting a bit of 20211029_124037.thumb.jpg.56b5d5105128cd27039511ceab2cbeb5.jpgnew kit!

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Made a generous order GF night and another the next day.

After numerous advisory text messages, today I received delivery of two stickers. Problem is they weren't even the stickers I ordered, but I guess its something. Regardless of covid hold ups, I wouldn't describe the process as being a well-oiled machine

Hope I get all the ordered stuff before Xmas. Still happy to be basking in the afterglow of a premiership for now

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In case folks don't know, the best way to check the status of an mfc order is to login to your account on the Demon Shop webpage.  iirc the club sent a link at the time of confirming the order.  

That is how I learnt of the items that weren't shipped/not available.

As an aside I had a look at the AFL Shop website and it has in stock the items mfc tell me aren't available including the grey Premiers t-shirt which my account says 'no longer for sale'.  Gives me a little optimism that mfc may still have some stock.  

Edited by Premiers
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31 minutes ago, Ethan Tremblay said:

Limited edition merch, shipment just received from Vietnam. PM if keen, all proceeds to my charity. 

A2326A3D-DCFE-4238-9047-E197C3A70286.jpeg

Just curious ET, in some pics you’ve previously posted your face has been blacked out. Why do you show it in this pic and in  your avatar?

NVMD, I just realised that this guy isn’t necessarily you. 

Edited by WalkingCivilWar
Realised Ethan may have just picked some rando as his avi
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Just now, Ethan Tremblay said:

Sometimes my beard and hair aren’t looking great so I’d prefer to not show people. 

Okaaay. So this is when your beard and hair ARE looking great,  then?

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1 minute ago, Ethan Tremblay said:

Hair, beard, body etc 

Right. 
(99.9% sure you’re JK but that 0.1% means I can’t laugh)

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21 hours ago, Sir Why You Little said:

Still waiting 

 

20 hours ago, spirit of norm smith said:

Still waiting 

 

1 hour ago, KysaiahMessiah said:

Not me

 

12 minutes ago, Demon Dynasty said:

Nothing to this point either

Just showed up in the Australia Post app. Expected to arrive Wednesday.

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