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HELP FOR A TECHO DILL.

ex52k2
ex52k2
in Melbourne Demons

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Can anyone please help this techo dill. On line trying to download tickets for sat game. We are members eligable to receive tickets after 1500 today. Going through emails sent to us and connecting to ticketek allows us to download the 2 tickets for this saturday, on line. We did this and the two pages came up and were saved.

On printing the 2 pages the bar code ,black and white square, didnt appear on the printed pages, Now if it dosnt appear but the little numbers beneath the code appear can I present these pages to enter the ground? I dont own a mobile phone.    

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    • Shocked 1
     
    10 minutes ago, ex52k2 said:

    Can anyone please help this techo dill. On line trying to download tickets for sat game. We are members eligable to receive tickets after 1500 today. Going through emails sent to us and connecting to ticketek allows us to download the 2 tickets for this saturday, on line. We did this and the two pages came up and were saved.

    On printing the 2 pages the bar code ,black and white square, didnt appear on the printed pages, Now if it dosnt appear but the little numbers beneath the code appear can I present these pages to enter the ground? I dont own a mobile phone.    

    were they downloaded as 2 .jpg files or some other file type??

    what program did you print them from?

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    11 minutes ago, ex52k2 said:

    Can anyone please help this techo dill. On line trying to download tickets for sat game. We are members eligable to receive tickets after 1500 today. Going through emails sent to us and connecting to ticketek allows us to download the 2 tickets for this saturday, on line. We did this and the two pages came up and were saved.

    On printing the 2 pages the bar code ,black and white square, didnt appear on the printed pages, Now if it dosnt appear but the little numbers beneath the code appear can I present these pages to enter the ground? I dont own a mobile phone.    

    Not sure, but I'd expect the turnstiles work in the barcode not the numbers. Maybe the ticketing office at the ground might be open so if it doesn't work you could present your paper copy at the ticketing office in exchange for a ticket you can swipe. Or, you could take your paper copies to a ticketek office before Saturday.

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    •  

    There is some information at this link that might be useful. It could be a printer issue or you might need to open the tickets with a different program before printing them

    https://premier.ticketek.com.au/contentpopup.aspx?headingcontentid=ezyTicket.InformationHeading&bodycontentid=ezyTicket.Information
     

    You might want to try a friend printing them. Or at a library etc 

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    Whilst it's only a couple of bucks, it's complete BS that we have to pay a service fee to redeem tickets.

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    • Like 4

    1 minute ago, JTR said:

    Whilst it's only a couple of bucks, it's complete BS that we have to pay a service fee to redeem tickets.

    what service fee?

    i think you might have got that if you  selected seats above what your membership covers. It's not very clear on that screen.

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    • Like 1
    50 minutes ago, DeeSpencer said:

    There is some information at this link that might be useful. It could be a printer issue or you might need to open the tickets with a different program before printing them

    https://premier.ticketek.com.au/contentpopup.aspx?headingcontentid=ezyTicket.InformationHeading&bodycontentid=ezyTicket.Information
     

    You might want to try a friend printing them. Or at a library etc 

    seems he printed from browser screen and didn't get all sub windows?

    if he has a snipping tool that may be better. snip then print snip.

     

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    3 minutes ago, daisycutter said:

    what service fee?

    i think you might have got that if you  selected seats above what your membership covers. It's not very clear on that screen.

    I have general admission membership and selected only option where ticket was $0.00

    MzJ3RjX - Copy.jpg

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    •  
    12 minutes ago, JTR said:

    I have general admission membership and selected only option where ticket was $0.00

    MzJ3RjX - Copy.jpg

    wow, i'd complain

    i got 3 tickets and no service and handling fee. my total was $0.0 but they still made me go through payment screen (lol)

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    • Like 1
    17 minutes ago, JTR said:

    I have general admission membership and selected only option where ticket was $0.00

    MzJ3RjX - Copy.jpg

    Same. Got charged 3.15 too

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    Yep $3.15 here too, general admission. 

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    I also go charged $3.15 and was also not allowed to select anywhere other than level 1. It claimed level 4 'Allocation exhausted' at 5:01 when I logged in. Even if every single reserve seat member selected level 4 surely it wouldn't be 50% full. I suspect some funny business is going on here.

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    Just now, ArtificialWisdom said:

    I also go charged $3.15 and was also not allowed to select anywhere other than level 1. It claimed level 4 'Allocation exhausted' at 5:01 when I logged in. Even if every single reserve seat member selected level 4 surely it wouldn't be 50% full. I suspect some funny business is going on here.

    Same. 

    I'd assumed with 50% capacity that "allocation exhausted" actually meant that they aren't opening L4 

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    2 minutes ago, JTR said:

    Same. 

    I'd assumed with 50% capacity that "allocation exhausted" actually meant that they aren't opening L4 

    I'm making the same assumption. Seems counter productive to the whole social distancing thing to limit capacity then to shove us all together down the bottom

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    • Like 2

    anyone know what the rules are re bags for Sat's game and if they have an official link. I'm hearing rumours of a bag ban. Don't want to turn up with grandkids and their back packs and not get entry. 

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    13 minutes ago, daisycutter said:

    anyone know what the rules are re bags for Sat's game and if they have an official link. I'm hearing rumours of a bag ban. Don't want to turn up with grandkids and their back packs and not get entry. 

    It said this in the "Important Event Information" section on ticketek page.

    So backpacks ok?

    MzJ3RjX - Copy.jpg

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    • Like 1
    • Thanks 1
    4 minutes ago, Ugottobekidding said:

    I got $54 so I gave up

    As mentioned earlier, you need to select seating location that applicable to whatever membership you have.  

    It you have general admission, then select "General Reserved" ticket and it'll be $0.00  (plus $3.15 service fee... ?)  

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    11 minutes ago, JTR said:

    It said this in the "Important Event Information" section on ticketek page.

    So backpacks ok?

    MzJ3RjX - Copy.jpg

    thanks jtr.....just what i wanted to know

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    • Like 1

    Not that it's a lot of money but as a matter of principle the $3.15 service fee isn't supposed to be charged (according to the Pies membership department anyway!)

     

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    • Like 4

    2 hours ago, daisycutter said:

    anyone know what the rules are re bags for Sat's game and if they have an official link. I'm hearing rumours of a bag ban. Don't want to turn up with grandkids and their back packs and not get entry. 

    On SEN daisy theyre saying the bag needs to be A4 size, whatever that means.

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    • Like 1
    15 minutes ago, In Harmes Way said:

    On SEN daisy theyre saying the bag needs to be A4 size, whatever that means.

    if so that is very small - typical sheet of paper size

    previous poster quoted mcg rules which said small enough to fit under seat

    safest choice is take a soft bag which can be squashed up enough to get past the gate guards

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    •  
    54 minutes ago, Ethan Tremblay said:

    Restart your computer. 

    or take computer with you to mcg ?

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    • Haha 1

    If you have sourced an MCC ticket, it won't have a QR code on it as you need to use your MCC members card to access the ground.  I had exactly this issue during the Boxing Day test.  If you are getting tickets outside the members enclosure you should have a QR code

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