10 minutes ago, Moonshadow said:

I know Gill and the AFL are easy targets for most f*** ups, bit in this case it's actually a deal between Ticketek and the MCG trust. The AFL have nothing to do with the deal (though they do reap the profits), the MCG and Ticketek are answerable for what went wrong. The WA game was sold through a different agency and apparently went smoothly. Time to ditch Ticketek 

 

4 minutes ago, Dee Zephyr said:

Travis Auld on SEN was interviewed a short time ago and I heard the same. Basically said the blame falls on the MCG/MCC. Are they simply at fault because the chose a ticket provider that couldn’t handle the online traffic?

Who actually schedules the release days and time for tickets? Is it the stadiums?

The West Coast game sold 50,000 tickets without a hitch in two hours via Ticketmaster. 

I think they're all to blame, I did note AFL trying to palm the blame off but this issue has been going on for what, 4 years now? Surely they have more pull than that.

Seriously the anxiety I am feeling waiting for 1pm is a joke.

12 bloody years waiting to see us play finals, and then this debacle. We fork out so much money for these memberships, I'll be really annoyed if we end up with crappy seating in a game that is only meant to reach 80,000 attendance. 

If anyone has a spare MCC visitor pass they need to offload (with interest paid) over the coming days, I’d welcome a PM

Good luck today to our MFC members trying to snag their tickets!!

12 minutes ago, Moonshadow said:

Time to ditch Ticketek 

 

6 minutes ago, Dee Zephyr said:

The West Coast game sold 50,000 tickets without a hitch in two hours via Ticketmaster. 

Please don't wish Ticketmaster on anyone.

These are the guys that have Ticketmaster Resale, have a look at the prices on this site and you will get what it is about...

The 2 internationally owned ticket agencies are not the answer, not the place to go into the way they deal but they fall under the 2 major conglomerates that run entertainment world wide. They are very powerful and not afraid to wield that power.

There is a reason they didn't apologise...they just don't care.

They are too big to care about a few fans of a backwater sport.

There has to be a better solution.

Check your mail!

My sister was organising tickets for the family yesterday and had much the same story as everyone else...managed to make a booking but it timed out before confirming the purchase. Four hours later she gave up in disgust.

Ten minutes ago her tickets from the 'failed' purchased arrived via email.

 

30 minutes ago, Moonshadow said:

I know Gill and the AFL are easy targets for most f*** ups, bit in this case it's actually a deal between Ticketek and the MCG trust. The AFL have nothing to do with the deal (though they do reap the profits), the MCG and Ticketek are answerable for what went wrong. The WA game was sold through a different agency and apparently went smoothly. Time to ditch Ticketek 

The AFL has enough skin in this game to demand staggered start times.  But they didn't think it through.  Two games at the MCG with huge memberships should have set red lights flashing at AFL House.  No one had the foresight to see that 340,000 people on multiple devices would bring the system down.  But that is as obvious as the day is long.

All parties need to share responsibility.   No buck passing. 

In many businesses this crippling experience for huge numbers of Ticketek customers would be enough to justify cancelling their contract.  But we have a duopoly. 

Fix the human incompetence and it may not be such a big problem.  Then fix the Ticketek technology and it should be a breeze.

28 minutes ago, rjay said:

Please don't wish Ticketmaster on anyone.

That wasn’t my intention rjay, I have no idea how these agencies work. I was only repeating the comment by Travis Auld this morning to highlight the blame pointed at the MCC whereas Optus Stadium must be receiving praise from the AFL for choosing Ticketmaster which dealt with much less traffic on their servers. 

Edited August 28, 20186 yr by Dee Zephyr

43 minutes ago, Kumamoto_Ken said:

Check your mail!

My sister was organising tickets for the family yesterday and had much the same story as everyone else...managed to make a booking but it timed out before confirming the purchase. Four hours later she gave up in disgust.

Ten minutes ago her tickets from the 'failed' purchased arrived via email.

 

Goodness, it’s been mentioned earlier in the thread but there’s a chance this has happened to a number of people and unbeknownst to them, their email is still doing laps in cyber space. When they try again today their membership barcodes might not be valid.

Small positive would be the Richmond game is on sale first today and we’d hear if problems continue online. 

Edited August 29, 20186 yr by Dee Zephyr

52 minutes ago, Kumamoto_Ken said:

Check your mail!

My sister was organising tickets for the family yesterday and had much the same story as everyone else...managed to make a booking but it timed out before confirming the purchase. Four hours later she gave up in disgust.

Ten minutes ago her tickets from the 'failed' purchased arrived via email.

 

That's pretty much what happened to me, however I got 2 extra tickets off the same single booking. Just imagine the mess on their end hahaha

35 minutes ago, Dee Zephyr said:

That wasn’t my intention rjay, I have no idea how these agencies work. I was only repeating the comment by Travis Auld this morning to highlight the blame pointed at the MCC whereas Optus Stadium must be receiving praise from the AFL for choosing Ticketmaster which dealt with much less traffic on their servers. 

If you have no idea, don't comment

There is an online onsale

You have ticket buyers all on different devices, all with different internet speeds, all with different firewalls, different versions of someimes not up to date browsers etc etc, this is not to excuse the debacle yesterday but to point out the reality

Anyone know how the Richmond vs. Hawks ticket sales are going?

Never mind, I realise it's not until 11am... losing my mind

Edited August 29, 20186 yr by Jaded

3 minutes ago, Jaded said:

Anyone know how the Richmond vs. Hawks ticket sales are going?

Never mind, I realise it's not until 11am... losing my mind

have to admit I'm stressing out of my mind about it too....

6 minutes ago, Satyriconhome said:

If you have no idea, don't comment

Noted Saty.....the above is something you’re good at too.

Stress less, you will get a ticket, it won't be a complete sellout you'd think anyway.

Well... it’s been 5 minutes  

Has Ticketek crashed again yet?

4 minutes ago, Robot Devil said:

Well... it’s been 5 minutes  

Has Ticketek crashed again yet?

for fun i just tried to login. got in straight away. 

8 minutes ago, daisycutter said:

for fun i just tried to login. got in straight away. 

I’m seriously peaking for 1pm. 

Hope that holds true. 

Edited August 29, 20186 yr by Robot Devil

From Ticketek twitter:

 

The last one is important as I saw this on a Richmond fan site:  "... if you have the Ticketek mobile app open and other browsers open with you logged into your account multiple times it can determine you are scalping and block the app..."

Following on from that quote it could be those who 'bought' tickets yesterday but didn't finish the process and if the tickets are still allocated to you it may reject the same barcodes today.  So if that happens check 'My Order' tab.

Good luck folks!

Edited June 6, 20231 yr by Lucifers Hero

Reports coming through its stuffed again...

Richmond member at work got 2 tix at 11:20, i.e. 20 mins.  Ended up going "Best Available" and they are in the nose-bleed Northern Stand Level 4.

A few Richmond friends text me and said they had tickets secured within 5 minutes of logging on.

5 minutes ago, sisso said:

Reports coming through its stuffed again...

Seems to be working for most, if the feedback on SEN is anything to go by.

get on at 1300 and see how I go. If I have trouble today I will blow my top.

I dont know whether to try at work or drive to an outlet....

feedback on 3aw is mostly positive, fwiw