HI Demonlanders is there anybody out there who knows how Ticketmaster works ,is it fair is it legal .Got on at 10 am yesterday for ticket to NFL game MCG ,in queue 49000 waited got to buy about 11 am trying to pick a seat while trying to pay got booted out back to 20000 in queue hung on managed to get a seat about 12 pm I was lucky .Do scalpers have a system of multiple computers etc ,why was AMERICAN EXPRESS ,card holders given 1st go .Seeing its at the G why are the general Melbourne public not given 1st chance especially the cheap standing room tickets etc .This company has a monopoly and the general sporting public in Melbourne does not stand a chance of getting a good ticket at fair price .

18 minutes ago, JOHNNY DEE said:

HI Demonlanders is there anybody out there who knows how Ticketmaster works ,is it fair is it legal .Got on at 10 am yesterday for ticket to NFL game MCG ,in queue 49000 waited got to buy about 11 am trying to pick a seat while trying to pay got booted out back to 20000 in queue hung on managed to get a seat about 12 pm I was lucky .Do scalpers have a system of multiple computers etc ,why was AMERICAN EXPRESS ,card holders given 1st go .Seeing its at the G why are the general Melbourne public not given 1st chance especially the cheap standing room tickets etc .This company has a monopoly and the general sporting public in Melbourne does not stand a chance of getting a good ticket at fair price .

18 minutes ago, JOHNNY DEE said:

HI Demonlanders is there anybody out there who knows how Ticketmaster works ,is it fair is it legal .Got on at 10 am yesterday for ticket to NFL game MCG ,in queue 49000 waited got to buy about 11 am trying to pick a seat while trying to pay got booted out back to 20000 in queue hung on managed to get a seat about 12 pm I was lucky .Do scalpers have a system of multiple computers etc ,why was AMERICAN EXPRESS ,card holders given 1st go .Seeing its at the G why are the general Melbourne public not given 1st chance especially the cheap standing room tickets etc .This company has a monopoly and the general sporting public in Melbourne does not stand a chance of getting a good ticket at fair price .

My guess is that the NFL took over all the ticketing decisions. I don't think the MCG/MCC had a say in how the tickets would be sold (including prices).

Luckily for me I only had 9000 people in front of me in the queue. No major issues to get my two tickets.

The advice is to be ready at least 30 minutes before the sale starts. They have a virtual waiting room, which you should join as soon as possible.

NFL team members were on a week ago - same day as MCC Members. Amex presale happens at most events.

NFL team members had a waitlist of 150,000 people....

I got on at Amex presale - couldn't find a seat less than $350 so decided i wasn't spending $1400 for 4 tickets and left

Did all that ,last year when we played WC at Docklands our home game had to get tickets on a Ticketmaster APP ,me my wife both REDLEG members got into ground ok but App wouldn't come up on my I phone so we were not allowed to sit in Level 2 told by staff member to go to ticket office and be allocated seats MFC office already closed went to Docklands office told lady there about it all she spent 20 mins trying to find 2 seats that were available for us to sit in stadium ,got our seats 3rd level 10 mins to go 2nd Q .There was only 19000 at the game .Rang the Dees about on the Monday ,told Ticketmaster ,control the ticketing there nothing we can do .

And why does American Express card holders get 1st go , I looked into getting one ,$400 fee the average sports goer in Melbourne ,supposedly the sport going capital on the planet does not stand a chance of getting a fair ticket ,maybe the heads at Totem Pole House might have rethink about the GF and let the real football public a chance at getting a ticket instead of rent a crowd being looked after .

Needless to say there have been books written on the ticket selling industry. No system has ever been perfect and a computerised selling system with windows open for such short periods is complex to say the least. If it means anything we're a lot better off than USA where scalping is legal. Just have a look at sites like StubHub and Viagogo.

And yes there are programs run by large subsellers that give them priority. Would they have been operating in a one off event like this. Who knows. One thing is that there would be a large number of tickets sold to tour companies. The international and interstate demand for this game is quite high

4 minutes ago, Diamond_Jim said:

Needless to say there have been books written on the ticket selling industry. No system has ever been perfect and a computerised selling system with windows open for such short periods is complex to say the least. If it means anything we're a lot better off than USA where scalping is legal. Just have a look at sites like StubHub and Viagogo.

And yes there are programs run by large subsellers that give them priority. Would they have been operating in a one off event like this. Who knows. One thing is that there would be a large number of tickets sold to tour companies. The international and interstate demand for this game is quite high

4 minutes ago, Diamond_Jim said:

Needless to say there have been books written on the ticket selling industry. No system has ever been perfect and a computerised selling system with windows open for such short periods is complex to say the least. If it means anything we're a lot better off than USA where scalping is legal. Just have a look at sites like StubHub and Viagogo.

And yes there are programs run by large subsellers that give them priority. Would they have been operating in a one off event like this. Who knows. One thing is that there would be a large number of tickets sold to tour companies. The international and interstate demand for this game is quite high

As fast as I understand these tickets are not transferable, so how could you even try to sell them?

1 hour ago, JOHNNY DEE said:

Did all that ,last year when we played WC at Docklands our home game had to get tickets on a Ticketmaster APP ,me my wife both REDLEG members got into ground ok but App wouldn't come up on my I phone so we were not allowed to sit in Level 2 told by staff member to go to ticket office and be allocated seats MFC office already closed went to Docklands office told lady there about it all she spent 20 mins trying to find 2 seats that were available for us to sit in stadium ,got our seats 3rd level 10 mins to go 2nd Q .There was only 19000 at the game .Rang the Dees about on the Monday ,told Ticketmaster ,control the ticketing there nothing we can do .

This kind of thing is infuriating to me.

That you paid good money to get decent seats and then got let down by the fickle nature of their mobile ticketing system is an absolute disgrace. If they are going to insist on such a BS ticketing system, they should have a robust back door backup / work around at the ground for the less tech savey or when things stuff up. Things like using the credit / debit card of purchase and / or two factor authentication via the mobile phone No. of purchase should be more than feasible and adequate.

I'm moderately tech savey, but mobile tickets are still often so clunky. It was truly horrible in COVID, when I had to check in myself and X 2 kids under 11 and then battle the ticket app.

The things that they have added not to allow screen shots are a bloody pain. Before they put the stupid blue bar on them to make it near impossible to take screen shots, I regularly use to take them, because I'd had issues with passwords or network connectivity getting into the app (massive density of people in one spot will do that). Now that it's almost impossible to defeat via screen shots, last time I visited Marvel, I made sure that I logged into the app nice and early so I wasn't held up at the turnstile, only to find out that they now have a 15 second revolving barcode that doesn't auto refresh after you've been logged in for a while, so wasted time and held up the que while the gate attendant figured it out. I also get some anxiety that what would happen if my mobile battery was flat when I went in.

Since the club stopped automatically issuing physical membership cards, I've always requested them before the season, because it's so much easier and more reliable, particularly with getting the kids through the turnstiles.

2 hours ago, JOHNNY DEE said:

HI Demonlanders is there anybody out there who knows how Ticketmaster works.

I know who doesn't know how Ticketmaster works: Ticketmaster.

1 hour ago, JOHNNY DEE said:

we were not allowed to sit in Level 2 told by staff member to go to ticket office and be allocated seats MFC office already closed went to Docklands office told lady there about it all she spent 20 mins trying to find 2 seats that were available for us to sit in stadium ,got our seats 3rd level 10 mins to go 2nd Q .There was only 19000 at the game .Rang the Dees about on the Monday ,told Ticketmast

This is the other aspect that infuriates me. There was a time when Aussie rules was far more egalitarian and accessible to people of all classes / financial backgrounds. We now have massive stadiums that could be packed most weeks but the AFL and the club's are so insistent on maximising profits that they'd rather price a bunch of people out of going to the footy.

Seeing massive sections of ground level seating on the wings 3/4 empty because they are for exclusively priced members and $50 - $100 tickets is a disgrace.

Our clubs response that "oh, we're sorry there's nothing we can do" is just bloody pathetic. Asides from the idea that they should be fighting for their members a day supporters, it's really poor customer service. Oh, sorry too bad, so sad. How about offering you a free upgrade somewhere in the MCG for one of our next home games (much as I am against this kind of premium seating model) that would be within thier control.

I'm now a 15 year consecutive years member (more like 25 - 30 if you count back in the 90s) having signed up in 2011 when we were putrid, continued membership in 2021, with x 2 GF garrentee tickets I couldn't use. Still I get shunted off to the what's left over seats at the MCG on home games, because I refuse to purchase anything more than. GA for the season. Would be nice if the club made a small gesture of better seats or access to King's birthday / ANZAC day occasionally or even just once.

12 minutes ago, Rodney (Balls) Grinter said:

This kind of thing is infuriating to me.

That you paid good money to get decent seats and then got let down by the fickle nature of their mobile ticketing system is an absolute disgrace. If they are going to insist on such a BS ticketing system, they should have a robust back door backup / work around at the ground for the less tech savey or when things stuff up. Things like using the credit / debit card of purchase and / or two factor authentication via the mobile phone No. of purchase should be more than feasible and adequate.

I'm moderately tech savey, but mobile tickets are still often so clunky. It was truly horrible in COVID, when I had to check in myself and X 2 kids under 11 and then battle the ticket app.

The things that they have added not to allow screen shots are a bloody pain. Before they put the stupid blue bar on them to make it near impossible to take screen shots, I regularly use to take them, because I'd had issues with passwords or network connectivity getting into the app (massive density of people in one spot will do that). Now that it's almost impossible to defeat via screen shots, last time I visited Marvel, I made sure that I logged into the app nice and early so I wasn't held up at the turnstile, only to find out that they now have a 15 second revolving barcode that doesn't auto refresh after you've been logged in for a while, so wasted time and held up the que while the gate attendant figured it out. I also get some anxiety that what would happen if my mobile battery was flat when I went in.

Since the club stopped automatically issuing physical membership cards, I've always requested them before the season, because it's so much easier and more reliable, particularly with getting the kids through the turnstiles.

Thanks Rod an absolute great piece of writing ,I love to see a GREAT DEE care about the club and is still passionate about all aspects of the game.,Im a Sparkie and AV tech but trying to navigate the AFL live app to access the tickets recently took me a couple of days there is 3 dots in the RHS of app that you have to open to get to AFL membership to gain access to my tickets with my Ticketmaster password Paid for AFL BRONZE DEES SUPPORT in Sept last year ,rang up Totem Pole House asked where my plastic entry card ,$10 more and about 4 to 6 weeks I might get it .What about older Dees who are on a pension, etc dont have a smart phone or computer, can't just rock up and buy a ticket now ,no wonder people are not going ,they make going to the so called peoples game TOO HARD .Get onto your local MP or the Minister for sport the more the general public arc up ,things will change.

2 hours ago, ElDiablo14 said:

As fast as I understand these tickets are not transferable, so how could you even try to sell them?

The Tickets will be available

2 hours ago, ElDiablo14 said:

As fast as I understand these tickets are not transferable, so how could you even try to sell them?

Yes just checked my ticket ,code will be issued day before game .The tech nerds will have worked this out and will be able to sell the seats and standing room and there will be a huge demand.Come Sept 11 a very special day in USA history it will be big .

2 hours ago, JOHNNY DEE said:

And why does American Express card holders get 1st go , I looked into getting one ,$400 fee the average sports goer in Melbourne ,supposedly the sport going capital on the planet does not stand a chance of getting a fair ticket ,maybe the heads at Totem Pole House might have rethink about the GF and let the real football public a chance at getting a ticket instead of rent a crowd being looked after .

Amex members get first go because Amex are a big sponsor. It's the same for the Aust GP and numerous other agents. If you are a card member it is great. And that is of course what it is all about.

1 hour ago, Tony Tea said:

I know who doesn't know how Ticketmaster works: Ticketmaster.

Yep and everyone knows how Ticketmaster doesn't work.

Shameful and frustrating service to use.

6 hours ago, Rodney (Balls) Grinter said:

This kind of thing is infuriating to me.

That you paid good money to get decent seats and then got let down by the fickle nature of their mobile ticketing system is an absolute disgrace. If they are going to insist on such a BS ticketing system, they should have a robust back door backup / work around at the ground for the less tech savey or when things stuff up. Things like using the credit / debit card of purchase and / or two factor authentication via the mobile phone No. of purchase should be more than feasible and adequate.

I'm moderately tech savey, but mobile tickets are still often so clunky. It was truly horrible in COVID, when I had to check in myself and X 2 kids under 11 and then battle the ticket app.

The things that they have added not to allow screen shots are a bloody pain. Before they put the stupid blue bar on them to make it near impossible to take screen shots, I regularly use to take them, because I'd had issues with passwords or network connectivity getting into the app (massive density of people in one spot will do that). Now that it's almost impossible to defeat via screen shots, last time I visited Marvel, I made sure that I logged into the app nice and early so I wasn't held up at the turnstile, only to find out that they now have a 15 second revolving barcode that doesn't auto refresh after you've been logged in for a while, so wasted time and held up the que while the gate attendant figured it out. I also get some anxiety that what would happen if my mobile battery was flat when I went in.

Since the club stopped automatically issuing physical membership cards, I've always requested them before the season, because it's so much easier and more reliable, particularly with getting the kids through the turnstiles.

Plastic cards and printed tickets for as long as I can help it. Don't want to rely on the digital thing yet.

1 hour ago, layzie said:

Plastic cards and printed tickets for as long as I can help it. Don't want to rely on the digital thing yet.

LAYZIE ,unfortunately you Balls and me are considered dinosaurs ,a little red and blue plastic card with a bar code on it to get us in to the G etc is either too costly or just too hard ,I joined the AFL because I wanted to see a few games at Marvel with family members who support sides that is their home ground ,what really gets to me is how apathetic most people are and accept the system ,the system is wrong and its just about extracting more money ,how was our game on Sunday a ticketed game because C Patracca was going to drag an extra 30,000 through the gates ,rest my case .

11 hours ago, JOHNNY DEE said:

HI Demonlanders is there anybody out there who knows how Ticketmaster works

like a law unto themselves