Did anyone else purchase anything through New Balance's 55% off offer for Melbourne members?

Their management is disgraceful. 3-5 business days delivery they say. Ordered my shoes nearly a month ago (May 27), after inquiring over the phone when they were late, it turns out they run their operations from America and have had trouble managing orders. I get an email a week ago to review my product that I didn't get, then a few days ago am sent an email about a refund.

After ringing up again apparently my shoes are (and were always) in stock and are NOW on their way, they're still having issues, the [censored] factory where they're held is barely 10km from my house and I'm still waiting for runners (that I need) I ordered a month ago.

Some great offer this was. Our club should be ashamed for sending it out to its members. 55% off to wait 10000% more time than it takes a normal company to send a package

Got my stuff in 3 days. Also ordered last year.

I got my delivery within a week. This is a fantastic offer for members, I understand your frustration but think you're being a bit harsh on the club, it isn't their fault.

My squeeze purchased a $200+ pair of runners for $90 something and is very happy with them. (Although I consider the colour scheme rather garish) You are quite correct Je Roos the orders are placed in the land of the septic tank but we had no problems.

You must have got them on a bad plumbing day.

Did anyone else purchase anything through New Balance's 55% off offer for Melbourne members?

Their management is disgraceful. 3-5 business days delivery they say. Ordered my shoes nearly a month ago (May 27), after inquiring over the phone when they were late, it turns out they run their operations from America and have had trouble managing orders. I get an email a week ago to review my product that I didn't get, then a few days ago am sent an email about a refund.

After ringing up again apparently my shoes are (and were always) in stock and are NOW on their way, they're still having issues, the [censored] factory where they're held is barely 10km from my house and I'm still waiting for runners (that I need) I ordered a month ago.

Some great offer this was. Our club should be ashamed for sending it out to its members. 55% off to wait 10000% more time than it takes a normal company to send a package

I'd say you're one of the very unlucky ones.

This is the reality of e-commerce sometimes.

I ordered shoes this year and last.

Very happy with my purchases both times, and a 3 or 4 day wait both times.

Nothing remotely for me to complain about, especially considering the hefty discount.

Did anyone else purchase anything through New Balance's 55% off offer for Melbourne members?

Their management is disgraceful. 3-5 business days delivery they say. Ordered my shoes nearly a month ago (May 27), after inquiring over the phone when they were late, it turns out they run their operations from America and have had trouble managing orders. I get an email a week ago to review my product that I didn't get, then a few days ago am sent an email about a refund.

After ringing up again apparently my shoes are (and were always) in stock and are NOW on their way, they're still having issues, the [censored] factory where they're held is barely 10km from my house and I'm still waiting for runners (that I need) I ordered a month ago.

Some great offer this was. Our club should be ashamed for sending it out to its members. 55% off to wait 10000% more time than it takes a normal company to send a package

Ordered shoes and received same within 4 days. Great shoes! Very Happy with purchase.

Found it fantastic. Bought stuff for the whole family. Thanks New Balance!

Crap OP, you might be frustrated but teeing off at the club for that is crazy.

Edited June 24, 201510 yr by jabberwocky

My wife has taken advantage of two offers and received the shoes in 3 or 4 days. She was very pleased. Then again, one can go to their outlet in Smith St, Collingwood and get similar deals. I bought two pairs there recently at a great price.

My squeeze purchased a $200+ pair of runners for $90 something and is very happy with them. (Although I consider the colour scheme rather garish) You are quite correct Je Roos the orders are placed in the land of the septic tank but we had no problems.

You must have got them on a bad plumbing day.

Shoud match the rest of your 'outfit' .......

I ordered a couple of items using the discount.

Unfortunately they only advised me that one of the items was out of stock after they sent it, so I had no way to choose an alternative.

I loaded up on another Guernsey after some 'merchant banker' stole one of my others from a Brisbane hotel room.

55% is a fantastic saving on guernseys.

Edited June 24, 201510 yr by McQueen

Got mine within a week. Think they came from Cheltenham.

I got my shoes in 3 days, they were slightly tight so I've sent them back (free return postage if they don't fit). When I emailed them about returning they said when my refund comes through to call them and I can make another order using the MFC discount. They've been brilliant.

I think the club should be proud to have them as a sponsor. I think you were very unlucky but these things happen when ordering online