culture... when the culture has gone bad, its takes a long time to rid it from the threads of the club. Years and years. It cannot be removed surgically alone. But that's the start of it.
Because the people who carry that poor culture on-board, do not realise they are carriers of it.
By bad, I mean lazy, part committed, a tolerance of soft, and acceptance of that norm within the club walls. And also outside the clubs walls. within the support base.
It creeps in when things are cosy, & before you know, its taken hold.
Self protection & defensive attitudes are the foundations of this thing.