Mobile Membership Tickets

[Hellaintabadplacetobe 4,294]

Has anyone else had issues accessing match tickets through the app?

Mine just flickers and says error retrieving tickets. Interested to know if anyone has this problem or has had it resolved?

Thanks in advance 

[george_on_the_outer 7,707]

Aren’t they only available 72 hours before game.?

Always problematic, just get a plastic card instead.  Always works.

[Bitter but optimistic 22,247]

Mine says tickets are "not ready yet".

Try it tomorrow Hell ...

[Tracca 853]

Dw mines the same I was freaking out too but I’ve got my physical tickets as well

[Hellaintabadplacetobe 4,294]

Thanks all!

[ucanchoose 1,816]

22 hours ago, Hellaintabadplacetobe said:

Has anyone else had issues accessing match tickets through the app?

Mine just flickers and says error retrieving tickets. Interested to know if anyone has this problem or has had it resolved?

Thanks in advance 

I uninstalled and reinstalled the app and it worked. 

 

Does anybody know how we at going to get access to Hawthorn tickets because it is a replacement game?  

It isnt showing in the app.  . Do we have to go to a membership tent or something to get a ticket?

[Fromgotowoewodin 1,606]

1 hour ago, ucanchoose said:

I uninstalled and reinstalled the app and it worked. 

 

Does anybody know how we at going to get access to Hawthorn tickets because it is a replacement game?  

It isnt showing in the app.  . Do we have to go to a membership tent or something to get a ticket?

Also uninstalled and reinstalled, had to log into Ticketmaster again but once I did that the tickets were there.

I did have a hawthorn ticket but I just went back to look and it said “error, retry” and when I refreshed it was gone. I’d say it’ll come back during the week

[layzie 34,013]

Yeah what's the story with this? Would just like to use the card thanks.

[deanox 9,989]

1 hour ago, ucanchoose said:

I uninstalled and reinstalled the app and it worked. 

 

Does anybody know how we at going to get access to Hawthorn tickets because it is a replacement game?  

It isnt showing in the app.  . Do we have to go to a membership tent or something to get a ticket?

Yeah this worked for me too.

Could not get anything to work but the club sent a text this morning suggesting uninstall and reinstall, and it worked immediately.

[Hellaintabadplacetobe 4,294]

2 hours ago, ucanchoose said:

I uninstalled and reinstalled the app and it worked. 

 

Does anybody know how we at going to get access to Hawthorn tickets because it is a replacement game?  

It isnt showing in the app.  . Do we have to go to a membership tent or something to get a ticket?

Yeah did same today and got tickets fine once uninstall/reinstalled.

[No. 31 1,316]

I had issues last season with my Demons 3 game membership, uninstalling/re-installing repeatedly never worked properly and I had to email MFC before each match I wanted to go to and they would email a separate ticket for me.

My Blues electronic membership never had this issue (even if it was clunky at times). Odd as they appear to use the same software.

Using a membership card for Blues and Rebels (Rugby) games this year and no issues at all, always works 😁

[Hellaintabadplacetobe 4,294]

22 minutes ago, No. 31 said:

I had issues last season with my Demons 3 game membership, uninstalling/re-installing repeatedly never worked properly and I had to email MFC before each match I wanted to go to and they would email a separate ticket for me.

My Blues electronic membership never had this issue (even if it was clunky at times). Odd as they appear to use the same software.

Using a membership card for Blues and Rebels (Rugby) games this year and no issues at all, always works 😁

Ummm Blues? Please tell me it's NRL state of origin but I wouldn't have thought they do memberships.🤔

[No. 31 1,316]

1 hour ago, Hellaintabadplacetobe said:

Ummm Blues? Please tell me it's NRL state of origin but I wouldn't have thought they do memberships.🤔

I am Demonland's resident Carlton supporter [ducks for cover, lol]. The Dees are my 'second team' that I do actively watch on tv and go to some live matches.

[binman 43,813]

Driving me nuts.

What a stupid system linking the Ticketmaster and membership systems.

I have deleted my app multiple times. Still cant access my mobile membership tickets. Or any of my profile and accounts deets etc.

Cant log in at all - not because my password etc is wrong, it just keeps saying try again later.  

if they are gong to align the Ticketmaster and membership systems, you'd think i could find my tickets on Ticketmaster. Nup

I auto renewed my membership last October. But i never received my mail with my card as requested when i first took out the membership.

Couldn't get onto the club. No response to my online enquiry. Not receiving any emails from club (they have the correct club). 

'A new way to sign in' the graphic proudly boasts.

Right, because it's all about making things easier for the customer!

Grrr.

Edited March 16 by binman

[Hellfire Dub 165]

Yes, same for me. The screen was flickering and I ended up deleting and reinstalling the app and resetting the thicket b@$[censored]$ password.  

It's really frustrating that it doesn't properly link to Ticketmaster.  I've also never figured out a way to simultaneously buy extra tickets for friends or family in the same bay or one close by?  

Has anyone else got kids with junior membership through auskick etc where they get a club membership and access to some games?  I've no idea how to add their profiles to mine or redeem their tickets and have to sneak them under the turnstiles.  We're at the mercy of the gate attendants instead of being legitimate entrants.  I'd appreciate any guidance please

[Hellaintabadplacetobe 4,294]

1 hour ago, binman said:

Driving me nuts.

What a stupid system linking the Ticketmaster and membership systems.

I have deleted my app multiple times. Still cant access my mobile membership tickets. Or any of my profile and accounts deets etc.

Cant log in at all - not because my password etc is wrong, it just keeps saying try again later.  

if they are gong to align the Ticketmaster and membership systems, you'd think i could find my tickets on Ticketmaster. Nup

I auto renewed my membership last October. But i never received my mail with my card as requested when i first took out the membership.

Couldn't get onto the club. No response to my online enquiry. Not receiving any emails from club (they have the correct club). 

'A new way to sign in' the graphic proudly boasts.

Right, because it's all about making things easier for the customer!

Grrr.

Frustrating Bin. So how the hell do you get in tomorrow? Hopefully they sort you out at customer service desk but could be some long queues I suspect 

[Hellaintabadplacetobe 4,294]

22 minutes ago, Hellfire Dub said:

Yes, same for me. The screen was flickering and I ended up deleting and reinstalling the app and resetting the thicket b@$[censored]$ password.  

It's really frustrating that it doesn't properly link to Ticketmaster.  I've also never figured out a way to simultaneously buy extra tickets for friends or family in the same bay or one close by?  

Has anyone else got kids with junior membership through auskick etc where they get a club membership and access to some games?  I've no idea how to add their profiles to mine or redeem their tickets and have to sneak them under the turnstiles.  We're at the mercy of the gate attendants instead of being legitimate entrants.  I'd appreciate any guidance please

I've got 2 kids linked to mine but they are GA and mine is reserved seat so can't sit with me. I usually just sit in GA with them on the handful of matches they come in with me.

[Hellaintabadplacetobe 4,294]

[No. 31 1,316]

^^ I tried that same procees several time last year, never worked for me. Frustrating. This season I got a Kayo membership via MFC and if I want to catch the odd live match when I can then I just buy a GA ticket. Planning on going tomorrow and taking my little son. He watched the Dees live once before, when Bluey payed a visit for the Adelaide Crows match last season, he still talks about that match 😁

[binman 43,813]

2 hours ago, Hellaintabadplacetobe said:

Have done this 10 times so far. No joy. It accepts my password etc. but then goes to screen saying unexpected error try again later. 

[binman 43,813]

2 hours ago, Hellaintabadplacetobe said:

Frustrating Bin. So how the hell do you get in tomorrow? Hopefully they sort you out at customer service desk but could be some long queues I suspect 

I'm going to go 2 hours early and try and sort it as it would do my head in being stuck in a line waiting whilst he game is on

[Hellfire Dub 165]

3 hours ago, Hellaintabadplacetobe said:

I've got 2 kids linked to mine but they are GA and mine is reserved seat so can't sit with me. I usually just sit in GA with them on the handful of matches they come in with me.

Ah right so did you purchase their memberships through the club? 

The kids memberships for ours came through auskick and the local team so I haven't seen a way to link them to my Demons membership

[Lucifers Hero 40,364]

55 minutes ago, binman said:

Have done this 10 times so far. No joy. It accepts my password etc. but then goes to screen saying unexpected error try again later. 

A cameo visit to DL for rescue before tomorrow.  So thanks DLers!  However, some things worked but then they stopped working.

So had to try other methods, 

Binman, if this is the error message you received click on OK and it should take you to the tickets screen and your ticket will be there.  Or click ok and if it takes you to the menu page click on 'mobile membership' and the ticket should be there.

Failing all that and for the benefit of other DLers, several other things I tried were:

• to login thru the mfc website which worked sometimes and I could then access the tickets in the app, sometimes I couldn't.
• turned the phone off/on and I think that worked ... a bit hard to tell if it worked as I was trying other methods at the same time.

Hopefully, one of the above will work for you and others.

 

Binman, rather than go 2 hours early just go to the mfc office (between gate 3 and 4) and they will give you a pass for the day and you can sort the app out at your leisure. 

Go dees!

 

Edit:  As extra safeguard save the ticket to 'wallet' or take a screenshot which saves the ticket to the 'gallery' ... just in case the app fails when at the G

Edited March 16 by Lucifers Hero

[binman 43,813]

46 minutes ago, Lucifers Hero said:

A cameo visit to DL for rescue before tomorrow.  So thanks DLers!  However, some things worked but then they stopped working.

So had to try other methods, 

Binman, if this is the error message you received click on OK and it should take you to the tickets screen and your ticket will be there.  Or click ok and if it takes you to the menu page click on 'mobile membership' and the ticket should be there.

Failing all that and for the benefit of other DLers, several other things I tried were:

• to login thru the mfc website which worked sometimes and I could then access the tickets in the app, sometimes I couldn't.
• turned the phone off/on and I think that worked ... a bit hard to tell if it worked as I was trying other methods at the same time.

Hopefully, one of the above will work for you and others.

 

Binman, rather than go 2 hours early just go to the mfc office (between gate 3 and 4) and they will give you a pass for the day and you can sort the app out at your leisure. 

Go dees!

 

Edit:  As extra safeguard save the ticket to 'wallet' or take a screenshot which saves the ticket to the 'gallery' ... just in case the app fails when at the G

Thank Luci. That's not the message i get. Mine says something something unexpected error. Try again later. 

By office, do you mean the window they open on game da near gate 3?

If so, that was my plan. But my suspicion is there will be many people needing assistance. But perhaps 2 hours early is bit much!

An issue is i have a reserved seat, which i'm hoping to be able to access. A GA pass will get me in, but not provide evidence of my seat.  

[george_on_the_outer 7,707]

Just get a plastic ticket..

1. Don’t have to deal with Ticketek. Either this round or all of the remaining games. They WILL stuff up again.

2. Readers, apps, and phones are all dependent upon the electronics working. We all know they WILL fail at some point.

3. Stop giving information to the AFL, Ticketek, or some bot ex China about where you are and whether you are going.

4. Much easier to burn the plastic card than your phone…and cheaper, when you get fed up with team performance.