This might explains things, still very annoying!
Ticketek website struggles with high demand for AFL finals tickets
By Ronny Lerner
28 August 2018 — 9:42am
The rush for AFL finals tickets has got off to a very bumpy start with ticket provider Ticketek’s website struggling to cope with the high amount of traffic.
Ticketek is selling tickets to three of the four first-week finals – Richmond v Hawthorn, Melbourne v Geelong and Sydney v GWS.
Members of those six clubs were told that tickets would go on sale for their finals at 9am on Tuesday.
But for the first 25 minutes at least, it has been a huge struggle for club members to purchase tickets from the Ticketek website.
Initially, customers are greeted with the message: “Thousands of fans are online to get tickets right now. Hold tight, you're in the queue. Please DO NOT refresh this page.”
And after waiting for a few more minutes, many customers are ultimately told: “Sorry ... There was a problem processing your request. Please close your browser and try again.”
Meanwhile, tickets for the West Coast v Collingwood final are being sold by Ticketmaster and there have been no such issues purchasing tickets through that ticket provider’s website.