Jump to content

Featured Replies

Posted

I booked a ticket for KB through Ticketek. I received the following email from Ticketek today. Note that I have never "purchased multiple Children Under 5 tickets". Maybe some others are having the same experience, the solution appears below ...

"Dear Ticket Holder,

We look forward to welcoming you to the MCG for the Toyota AFL Premiership Season match between Melbourne and Collingwood on Monday 9 June 2025.

Your account has been flagged as having purchased multiple Children Under 5 tickets without an accompanying Adult ticket. The MCC, as ground manager of the MCG, is strongly committed to the safety and wellbeing of all children and young people within the stadium.

As a result, your ticket barcodes have been blocked for this match. On Friday, please visit the Ticketek windows at Gate 3B box office (to the left of Gate 3) with children present to unblock the barcodes or to have your tickets upgraded to a Concession or Adult ticket if a Child ticket has been purchased incorrectly. This box office will be open from 11:30am.

Please note as we are expecting a large crowd for this match, please arrive early and leave plenty of time for the entry process.

Regards,
Ticketek Team"

Ticketek are difficult to contact. I called their help number but the recorded message said "operators are busy, thanks for your patience" and hung up on me. So I filled in their online form and surprisingly they responded promptly via email:

"Hi
 
The MCG and AFL have advised that this email was sent out to all customers in error instead of only those who are impacted
 
An updated email will be sent confirming this information in the coming hours
 
You will not need to visit the box office on the day and can scan in your tickets as they are.
 
We apologize for any inconvenience

Regards,
Customer Solutions"

 

Well, that was a full-blown emotional rollercoaster in three acts, confusion, outrage, relief, followed by the bonus twist of triggering residual annoyance about buying footy tickets. I laughed, I cried, I questioned my ability to read Ticketek emails. Glad it was just a false alarm… classic Ticketek, giving everyone a free anxiety attack with their tickets!

  • Author
2 minutes ago, Demonland said:

Well, that was a full-blown emotional rollercoaster in three acts, confusion, outrage, relief, followed by the bonus twist of triggering residual annoyance about buying footy tickets. I laughed, I cried, I questioned my ability to read Ticketek emails. Glad it was just a false alarm… classic Ticketek, giving everyone a free anxiety attack with their tickets!

I was particularly alarmed at their demand: "On Friday, please visit the Ticketek windows at Gate 3B box office (to the left of Gate 3) with children present to unblock the barcodes or to have your tickets upgraded to a Concession or Adult ticket if a Child ticket has been purchased incorrectly. This box office will be open from 11:30am."

Was wondering why I needed to go on Friday and where I could get the children from.

 
19 hours ago, old55 said:

I was particularly alarmed at their demand: "On Friday, please visit the Ticketek windows at Gate 3B box office (to the left of Gate 3) with children present to unblock the barcodes or to have your tickets upgraded to a Concession or Adult ticket if a Child ticket has been purchased incorrectly. This box office will be open from 11:30am."

Was wondering why I needed to go on Friday and where I could get the children from.

You're not into kidnapping?

  • Author
7 minutes ago, Katrina Dee Fan said:

You're not into kidnapping?

No, less kid, more napping these days.


20 hours ago, old55 said:

I booked a ticket for KB through Ticketek. I received the following email from Ticketek today. Note that I have never "purchased multiple Children Under 5 tickets". Maybe some others are having the same experience, the solution appears below ...

"Dear Ticket Holder,

We look forward to welcoming you to the MCG for the Toyota AFL Premiership Season match between Melbourne and Collingwood on Monday 9 June 2025.

Your account has been flagged as having purchased multiple Children Under 5 tickets without an accompanying Adult ticket. The MCC, as ground manager of the MCG, is strongly committed to the safety and wellbeing of all children and young people within the stadium.

As a result, your ticket barcodes have been blocked for this match. On Friday, please visit the Ticketek windows at Gate 3B box office (to the left of Gate 3) with children present to unblock the barcodes or to have your tickets upgraded to a Concession or Adult ticket if a Child ticket has been purchased incorrectly. This box office will be open from 11:30am.

Please note as we are expecting a large crowd for this match, please arrive early and leave plenty of time for the entry process.

Regards,
Ticketek Team"

Ticketek are difficult to contact. I called their help number but the recorded message said "operators are busy, thanks for your patience" and hung up on me. So I filled in their online form and surprisingly they responded promptly via email:

"Hi
 
The MCG and AFL have advised that this email was sent out to all customers in error instead of only those who are impacted
 
An updated email will be sent confirming this information in the coming hours
 
You will not need to visit the box office on the day and can scan in your tickets as they are.
 
We apologize for any inconvenience

Regards,
Customer Solutions"

Ticketek says they’re concerned about the safety of children who are at the footy without an adult. Maybe they are. But what they’re definitely concerned about is adults purchasing tickets (for adults to attend) at the price of children’s tickets. Therefore they flag accounts where just children’s tickets are purchased (with no adult tickets in the same order), but they’ve also flagged accounts where there’s one adult ticket along with several under-5yo children tickets.

Anyways, glad it was quickly sorted for you, old55. Who needs the stress, right? I’m sure there’ll be more than enough stress during the match 😑

20 hours ago, old55 said:

I was particularly alarmed at their demand: "On Friday, please visit the Ticketek windows at Gate 3B box office (to the left of Gate 3) with children present to unblock the barcodes or to have your tickets upgraded to a Concession or Adult ticket if a Child ticket has been purchased incorrectly. This box office will be open from 11:30am."

Was wondering why I needed to go on Friday and where I could get the children from.

run away sacha baron cohen GIF

7 minutes ago, Ghostwriter said:

Ticketek says they’re concerned about the safety of children who are at the footy without an adult. Maybe they are. But what they’re definitely concerned about is adults purchasing tickets (for adults to attend) at the price of children’s tickets. Therefore they flag accounts where just children’s tickets are purchased (with no adult tickets in the same order), but they’ve also flagged accounts where there’s one adult ticket along with several under-5yo children tickets.

Anyways, glad it was quickly sorted for you, old55. Who needs the stress, right? I’m sure there’ll be more than enough stress during the match 😑

Does this take into account the mental acuity of Collingwood supporters?

if the Collingwood cheer squad has been through full cognitive testing, they have a strong case to put forward for being admitted as children.

I've seen them up close before and if I closed my eyes I'd swear I was listening to a few thousand sleep deprived toddlers.

Methamphetamine and no afternoon nap is not a good combo

 

How much longer must we put up with Ticketek - I attempted to update bank details for my membership earlier in the year and it was like cracking the enigma code. Please AFL, please help us!! Ticketek doesn't work!!

17 hours ago, Brownie said:

Methamphetamine and no afternoon nap is not a good combo

Depends on the circumstances.

17491572467991459000855404562341.jpg


Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Reply to this topic...

Featured Content

  • WHAT’S NEXT? by The Oracle

    What’s next for a beleagured Melbourne Football Club down in form and confidence, facing  intense criticism and disapproval over some underwhelming recent performances and in the midst of a four game losing streak? Why, it’s Adelaide which boasts the best percentage in the AFL and has won six of its last seven games. The Crows are hot and not only that, the game is at the Adelaide Oval; yet another away fixture and the third in a row at a venue outside of Victoria. One of the problems the Demons have these days is that they rarely have the luxury of true home ground advantage, something they have enjoyed just once since mid April. 

      • Like
    • 2 replies
  • REPORT: Gold Coast

    From the start, Melbourne’s performance against the Gold Coast Suns at Peoples First Stadium was nothing short of a massive botch up and it came down in the first instance to poor preparation. Rather than adequately preparing the team for battle against an opponent potentially on the skids after suffering three consecutive losses, the Demons looking anything but sharp and ready to play in the opening minutes of the game. By way of contrast, the Suns demonstrated a clear sense of purpose and will to win. From the very first bounce of the ball they were back to where they left off earlier in the season in Round Three when the teams met at the MCG. They ran rings around the Demons and finished the game off with a dominant six goal final term. This time, they produced another dominant quarter to start the game, restricting Melbourne to a solitary point to lead by six goals at the first break, by which time, the game was all but over.

    • 0 replies
  • CASEY: Gold Coast

    Coming off four consecutive victories and with a team filled with 17 AFL listed players, the Casey Demons took to their early morning encounter with the lowly Gold Coast Suns at People First Stadium with the swagger of a team that thought a win was inevitable. They were smashing it for the first twenty minutes of the game after Tom Fullarton booted the first two goals but they then descended into an abyss of frustrating poor form and lackadaisical effort that saw the swagger and the early arrogance disappear by quarter time when their lead was overtaken by a more intense and committed opponent. The Suns continued to apply the pressure in the second quarter and got out to a three goal lead in mid term before the Demons fought back. A late goal to the home side before the half time bell saw them ten points up at the break and another surge in the third quarter saw them comfortably up with a 23 point lead at the final break.

    • 0 replies
  • PREGAME: Rd 17 vs Adelaide

    With their season all over bar the shouting the Demons head back on the road for the third week in a row as they return to Adelaide to take on the Crows. Who comes in and who goes out?

      • Clap
      • Haha
    • 176 replies
  • POSTGAME: Rd 16 vs Gold Coast

    The Demons did not come to play from the opening bounce and let the Gold Coast kick the first 5 goals of the match. They then outscored the Suns for the next 3 quarters but it was too little too late and their season is now effectively over.

      • Haha
    • 231 replies
  • VOTES: Rd 16 vs Gold Coast

    Max Gawn has a massive lead in the Demonland Player of the Year award ahead of Jake Bowey, Christian Petracca, Clayton Oliver and Kysaiah Pickett. Your votes please. 6, 5, 4, 3, 2 & 1.

      • Sad
    • 41 replies