Jump to content
View in the app

A better way to browse. Learn more.
Demonland

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (â‹®) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.

Ticketek

loges
in Melbourne Demons

Featured Replies

Is anyone else finding Ticketek very slow in making refunds, received an acknowledgement email about 6 weeks ago but still no money ?

  • Quote
    •  
    1 hour ago, loges said:

    Is anyone else finding Ticketek very slow in making refunds, received an acknowledgement email about 6 weeks ago but still no money ?

    Does anyone work there anymore?

  • Quote
    •  

    I wonder how much of Ticketek's operations are in 3-shift hot-desk call centres with shared phones/headsets?

    Completely impossible to operate at the moment, never mind whether particular business units are based in Philippines on India.

    The early refund for the overseas guests might have been possible because there were specific laws insisting on 'no travel', while many other booking types may be in a legal and policy grey area for refunds vs credit vs get stuffed.

    Plus, Ticketek have always been prone to bursts of shoddiness.

    Don't lose your booking number and receipts!

  • Quote
    2 minutes ago, Little Goffy said:

    I wonder how much of Ticketek's operations are in 3-shift hot-desk call centres with shared phones/headsets?

    Completely impossible to operate at the moment, never mind whether particular business units are based in Philippines on India.

    The early refund for the overseas guests might have been possible because there were specific laws insisting on 'no travel', while many other booking types may be in a legal and policy grey area for refunds vs credit vs get stuffed.

    Plus, Ticketek have always been prone to bursts of shoddiness.

    Don't lose your booking number and receipts!

    Ticketek had no idea who I purchased the tickets for or why. Once the round was postponed they refunded my tickets without me even asking.

  • Quote

    • Author
    6 hours ago, Little Goffy said:

    I wonder how much of Ticketek's operations are in 3-shift hot-desk call centres with shared phones/headsets?

    Completely impossible to operate at the moment, never mind whether particular business units are based in Philippines on India.

    The early refund for the overseas guests might have been possible because there were specific laws insisting on 'no travel', while many other booking types may be in a legal and policy grey area for refunds vs credit vs get stuffed.

    Plus, Ticketek have always been prone to bursts of shoddiness.

    Don't lose your booking number and receipts!

    I have kepi all the tickets etc. and have sent them another pointed email asking what is the delay

  • Quote
    • Like 1

    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.

    Guest
    Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
    Reply to this topic...
    https://demonland.com/forums/topic/48156-ticketek/
    Go to topic listing

    Featured Content

    View All

    Configure browser push notifications
    Chrome (Android)
    1. Tap the lock icon next to the address bar.
    2. Tap Permissions → Notifications.
    3. Adjust your preference.
    Chrome (Desktop)
    1. Click the padlock icon in the address bar.
    2. Select Site settings.
    3. Find Notifications and adjust your preference.