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Annual Subscriptions Problem

Demonland
in Melbourne Demons

Featured Replies

Posted

There was some problem with the notifications of renewals of the Annual Subscriptions which I've known about for a while. It should have downgraded you and all the other Annual Subscribers when they expired and weren't renewed but it didn't. Some of you on the expired Annual Subscriptions would have still been listed as an Annual Subscriber despite the expiration and you would have been enjoying an Ad Free Demonland. I think I've fixed the issue but that required me downgrade all the people on Expired Annual Subscriptions and that is why you are now seeing Ads on Demonland. Feel free to subscribe again and thanks for your contributions in the past and any contributions to the site in the future.

If you want to re-subscribe please follow this link: http://demonland.com/forums/store/category/2-subscriptions/

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    •  

    I tried to purchase an annual subscription and received the below alert. I tried signing out and signing back in and still received it. I’m certain I purchased my last annual subscription more than a year ago. 

    “You are only allowed to purchase one of this product, and you have already done so.” 

  • Quote
    • Author
    6 minutes ago, Ethan Tremblay said:

    I tried to purchase an annual subscription and received the below alert. I tried signing out and signing back in and still received it. I’m certain I purchased my last annual subscription more than a year ago. 

    “You are only allowed to purchase one of this product, and you have already done so.” 

    Well I guess I haven't fixed it. I'll take a look at it tomorrow. Stay tuned. 

  • Quote
    •  

    2 minutes ago, Demonland said:

    I think it might be working now?

    Yep just purchased a new subscription, not sure what went wrong originally. Cheers. 

    Edited by Ethan Tremblay

  • Quote
    Just now, Demonland said:

    Just out of interest when you tried purchasing the second time and it worked did it give you an option of quantity to purchase defaulted to 1 or was there no option for that. 

    I had the option and it defaulted at 1. 

  • Quote
    •  
    • Author
    Just now, Ethan Tremblay said:

    I had the option and it defaulted at 1. 

    That's why you were able to purchase. I changed a setting and have since changed it back and you must have got in before I changed it and that's why it worked. Technically for that type of purchase you shouldn't be able to purchase more than one so I reverted it back to no option of more than one. 

    Problem is when I put the expired annuals back to regular members manually the system must still think you have a subscription and hence it's not allowing you to make the purchase. 

    It should be ok for anyone else going forward just not the old expired annuals. 

    If any old annuals have trouble purchasing then let me know and we'll sort something out. 

    I'll check with software support and see what they say. 

  • Quote
    7 hours ago, Demonland said:

    That's why you were able to purchase. I changed a setting and have since changed it back and you must have got in before I changed it and that's why it worked. Technically for that type of purchase you shouldn't be able to purchase more than one so I reverted it back to no option of more than one. 

    Problem is when I put the expired annuals back to regular members manually the system must still think you have a subscription and hence it's not allowing you to make the purchase. 

    It should be ok for anyone else going forward just not the old expired annuals. 

    If any old annuals have trouble purchasing then let me know and we'll sort something out. 

    I'll check with software support and see what they say. 

    Thank god for you Andy. I just enjoy this site for discussing my favourite topic with like minded people, without enough praise for the admin that goes on in the background to make it all possible. 

    3 votes to you mate.

  • Quote

    1 hour ago, small but forward said:

    Thank god for you Andy. I just enjoy this site for discussing my favourite topic with like minded people, without enough praise for the admin that goes on in the background to make it all possible. 

    3 votes to you mate.

    Totally agree. I’m not a big poster, but really enjoy reading all the posts, even those who have some very deep emotional scars!!

    Thank you Andy, great job!

    Minor suggestion, would be handy to have a spot where general posters could raise a topic they would like to turn into a thread, and Demonland could choose to run it if deemed fit!

    Go Demons!

    Feeling very confident this week, we beat GC by 96, GC beat Swans by 24, so combined should be a 20 goal win. Indisputable logic!?

  • Quote
    • Author
    24 minutes ago, D4Life said:

    Totally agree. I’m not a big poster, but really enjoy reading all the posts, even those who have some very deep emotional scars!!

    Thank you Andy, great job!

    Minor suggestion, would be handy to have a spot where general posters could raise a topic they would like to turn into a thread, and Demonland could choose to run it if deemed fit!

    Go Demons!

    Feeling very confident this week, we beat GC by 96, GC beat Swans by 24, so combined should be a 20 goal win. Indisputable logic!?

    Thank you.

    Anyone is welcome to start a thread on any topic they like. The only consideration needed is whether there is an "active" thread going on that topic.

  • Quote

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