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2009 Membership Renewal

MrMoose
in Melbourne Demons

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Posted

I got the e-mail last week to re-new the family membership - which I did straight away, online.

Next day I realised that the eldest was too old for the family membership, so I rang up and took out a membership for her. I inadvertantly took out a full adult membership for the 15 year old, not realising that there was a 'student concession' membership - my fault, though the membership person could have advised me as they had her previous years memberships details.

Anyway, I rang today to get that changed and the very helpful person fixed it all up.

One thing I did find out was that they have had problems with people re-newing family memberships online. It appears that not all the names on the family membership are being activated as 'paid' when re-newing by this method - a 'glitch' in the software apparently, so I was explained. In my case, my membership was activated but the wife's and youngest kid wasn't - hence why I got the 'glossy letter' and they didn't.

Anybody who has re-newed there membership online might want to call MFC membership services (9643 1760) and have them double check it.

Cheers.

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