As previously posted, I ordered two large home jumpers the day after they were released on the Mfc website. As of today the info I was getting was from fellow Demonlanders, As many members have posted these pre ordered ones were mainly for Christmas gifts. The lack of of news from The Melbourne footy club has been second to none.
I decided to call the club this morning and I spoke to a very nice young lady I rang and asked if I was going to get my pre ordered jumpers before Christmas, She stated the following.
1. My pre ordered (defective) jumpers will arrive today (Just got them now !!!)
2. A letter of explanation will be enclosed (It was).
3. No refund will apply.
4. I will get two of the new ones FREE OF CHARGE !! in early March.
She was very apologetic amd helpful. So all in all I will get four jumpers for the price of two (Not a bad deal). She also advised me that all the new playing shorts, Training shorts and Media polo's have been recalled by New Balance as the screen printed logo's are peeling off !!!!
At the end of the conversation I joked that it's not a good start by NB and devulged that NB are wearing the entire cost of this exercise.