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Lucifer's Hero

2018 Membership Thread

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1 hour ago, Demon77 said:

It was disappointing.

 I spoke to someone from the membership department via phone in regards to customising the kids cards back in October, it would have been nice for them to receive the cards with their favourite players on there in time for Christmas. 

I did receive a "sorry about that" though.

 

I am sure that meant a lot to the kids!

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I remember someone saying last year that the packs aren't done by the club but some outsourced company who takes care of all the membership packages of all clubs. At least most Melbourne members got there's before Christmas, my wife is a cats member and hasn't received anything yet

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1 minute ago, Dr. Gonzo said:

I remember someone saying last year that the packs aren't done by the club but some outsourced company who takes care of all the membership packages of all clubs. At least most Melbourne members got there's before Christmas, my wife is a cats member and hasn't received anything yet

As I said earlier Dr. Probably the same rocket scientists who sent out the finals info last year.

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4 minutes ago, Dr. Gonzo said:

I remember someone saying last year that the packs aren't done by the club but some outsourced company who takes care of all the membership packages of all clubs. At least most Melbourne members got there's before Christmas, my wife is a cats member and hasn't received anything yet

That is true and this year there have been a few hiccups that the Membership Team are trying to rectify. Unfortunately the issues are not across the board so unless a member contacts the Club it is hard to identify those who have a problem with their membership packages. From my own experience, I suggest to anyone if they have a missing article from their package or have not received their membership to contact the Club. They are usually very quick to respond.  

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2 hours ago, Demon77 said:

I did receive a "sorry about that" though.

 

Well that makes it all better then doesn’t it!!!

Thats one of the things that annoys me. It not rocket science putting together a membership pack but the way it gets done sometimes u would think u would need a PhD to do it. 

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3 minutes ago, DemonOX said:

Well that makes it all better then doesn’t it!!!

Thats one of the things that annoys me. It not rocket science putting together a membership pack but the way it gets done sometimes u would think u would need a PhD to do it. 

Exactly DemonOx, I spoke to them directly on the phone back in October and I could hear the person typing on the computer  when I was requesting which player is to go with each name. 

Therefore, you would assume the information was entered correctly at that point in time. 

When I called them about the mistake, they took the names again, threw me the sorry line and advised me the cards will be posted again. Being a week or so before Christmas there was no chance I was receiving their cards by Christmas.

 

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10 hours ago, Demon77 said:

Exactly DemonOx, I spoke to them directly on the phone back in October and I could hear the person typing on the computer  when I was requesting which player is to go with each name. 

Therefore, you would assume the information was entered correctly at that point in time. 

When I called them about the mistake, they took the names again, threw me the sorry line and advised me the cards will be posted again. Being a week or so before Christmas there was no chance I was receiving their cards by Christmas.

 

That’s poor form hopefully they get it right second time round but I wouldn’t hold my breath if I was u. 

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14 hours ago, old dee said:

Probably the same people who sent out the finals info last year.

We are still not flash in a few areas.

I seemed to have received ( in the membership pack ) nearly all of what could be regarded as the 'full kaboodle', as did my wife. These few extra scarves will be good to hand out to others in the extended family who currently do not own one - as nothing is wrong, faded or farnarkled to warrant a replacement of previous largesse from the Club that assists with neck warming at the 'G. At the Club's membership department, I guess that different people do different things on different days and hence, in my case, Vive la Difference!

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7 minutes ago, Deemania since 56 said:

I seemed to have received ( in the membership pack ) nearly all of what could be regarded as the 'full kaboodle', as did my wife. These few extra scarves will be good to hand out to others in the extended family who currently do not own one - as nothing is wrong, faded or farnarkled to warrant a replacement of previous largesse from the Club that assists with neck warming at the 'G. At the Club's membership department, I guess that different people do different things on different days and hence, in my case, Vive la Difference!

I would be surprised if it is done internally Deemania.

I would be confident that it is contracted out. 

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On 03/01/2018 at 3:39 PM, hemingway said:

"Be part of the journey" 

An overworked and overused phrase that is used by politicians, bureaucrats, and just about everyone else  that has no conviction or passion. 

Perhaps they could have added ""as we go forward, be part of the journey"

And perhaps qualify the slogan by stating that Rome was not built in a day.  

From a marketing perspective, a big fail.  

Bleed Red and Blue, Raise Hell or something that stirs something, anything. 

 

Is, or was, "Be part of the journey" being used by the club? I ask because I haven't seen it anywhere and in a tweet today the club has used "#RaiseHell".

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